In the less than a week since The Daily’s launch, the app has been resoundingly slammed for being a buggy and slow horrorshow of an app. The majority of complaints have been leveled at the fact that it will often take more than a minute to even launch, and then completely fail to update with a new issue. At this juncture, it only has a 3 star rating in the App Store, with people criticizing how little actual news is on it, as well as the buggy nature of the app. Staci Kramer of PaidContent and John Gruber have both taken the app to task over its problems.
The Daily appears to be listening to the complaints, and in a blog post, they’ve promised to fix them:
We’re working around the clock to improve the stability and functionality of The Daily.
We’ve had massive uptake since Wednesday’s launch, and with that kind of audience scale in such a short period of time, we’ve seen some stability issues and bugs that need to be addressed. We’re working as quickly as we can to find these problems and fix them. The beauty of the application ecosystem is that we can constantly iterate on and improve our product, and we’re aiming to put out an update within the coming weeks.
We value feedback and would like to thank our readers for what we’ve received to date. Our goal is to push this medium to its limits, experiment with new forms of content, and deliver a product that seamlessly balances great content with new technology. We want The Daily to be unlike anything else out there: intuitive, informative, entertaining, reliable and easy to use.
We’re on our way, and without your continued feedback we won’t get there. Keep it coming. We are addressing the technical issues that we’ve seen and we want you, our readers, to know that this is a major priority for us.
If you’ve bought the app, and are enjoying the first free couple of weeks of it, what do you think? Are the bugs bad enough that you’ll ditch the app? Does it live up to the hype at all? Let us know in the comments.