Consumer Reports Recommends iPhone 4S, Continues To Milk Antennagate

Consumer Reports today issued a recommendation for the iPhone 4S, advising consumers that Apple’s new smartphone does not “suffer the reception problem” of its predecessor. Those of you will recall the infamous death grip, whereby holding an iPhone in a proverbial wireless headlock, it would lose signal and at times drop calls as a result. This issue while real, was found to be common among a number of other prominent smartphones. By outfitting the iPhone 4 with either a bumper or case, the problem was easily defused.Consumer Reports continues to reiterate their omission of the iPhone 4 from their recommended list. For those who still consider Consumer Reports as the go-to outlet for phone recommendations, they list the LG Thrill as … [Read more...]

Consumer Reports Calls AT&T “Worst Carrier”

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We all know there's a lot of animosity towards AT&T in general, over dropped calls, cruddy reception, and utterly useless customer service. Consumer Reports have just put out their annual rundown of the carriers, and based on customer surveys, AT&T ranks dead last in ever category bar text messages — and then it comes second to last.The other major carriers all had a pretty tight spread, and somehow U.S. Cellular came out significantly ahead.This is what AT&T had to say about the matter: We take this seriously and we continually look for new ways to improve the customer experience. The fact is wireless customers have choices and a record number of them chose AT&T in the third quarter, significantly more than our … [Read more...]