A small number of iPhone users were contacted by Apple's support group after reporting an issue with their touchscreen displays on the Apple discussion forums.

The issue occured without warning and usually affects a half-strip of the screen that spans the width of the device when held vertically. One user wrote, "The bottom of my screen lost sensitivity after only about 20 days of use. First the very bottom of the screen went out so I could not hit the space-bar on the keyboard, or change to the number/character screen. Then it got worse a few days later, now I cannot hit any of the main function buttons."

The issues appear to be hardware related and the remedy is a direct replacement from Apple. One customer who posted his issue on Apple's forums was surprised and pleased that Apple had been monitoring his activity. "Today I am in awe of Apple Support," he wrote. "This may not be true for everyone, but [I] got an unsolicited call at my office from Apple Support on this issue and they were helpful and we put together a return on the phone."

via AppleInsider