Class Action Suit Filed Against Apple Over iPhone 3G Problems

Ars Technica is reporting that Alabama resident Jessica Alena Smith has filed a class action suit against Apple over what is being termed a "Defective iPhone 3G". The complaint alleges the iPhone 3G's performance and reliability has been subpar, despite claims made by Apple's aggressive marketing campaign.

The plaintiff purchased the iPhone 3G after seeing ads on TV. "One could barely turn on the television without hearing that the new iPhone 3G was 'twice as fast for half the price,'" reads the complaint. Smith noticed her iPhone 3G's data connection, email, SMS and other communications were slower than expected and the device connected to AT&T's 3G service less than 25 percent of the time. Ms. Smith also experienced what the complaint terms an "inordinate amount of dropped calls."

There has been a firestorm on the web in recent weeks over connectivity issues related to the iPhone 3G that is not isolated to AT&T's service. Some news reports have suggested it was an issue related to the chipset used in the iPhone 3G. It confirmed yesterday by an Apple spokeswoman that the recently released iPhone Software Update 2.0.2 was aimed at solving the problems related to 3G connectivity. "The software update improves communication with 3G network", said Apple spokeswoman Jennifer Bowcock. It remains unclear if this issue has been resolved, with many readers still experiencing problems post update.

The filing of the class action suit has seen a mixed reaction from members here at EIC. Read what our readers are saying about the class action suit in our forums.

via ArsTechnica