How To

iOS Bug Causes Messages To Crash, How To Fix It

A bug in iOS allows for the Messages app to crash when an iPhone receives a specific text string. We’ve seen a similar issue in older iOS builds. This latest issue has been percolating in our forums and is becoming relatively widespread. Using a serious of symbols and Arabic characters sent via iMessage or SMS, the recepient’s Messages app to crash and result in a reboot of the iPhone. After the reboot, the Messages app will continue to crash if it is in list view.

The temporary fix requires you send a message to yourself using Siri. Something along the lines of, “Siri, send a message to myself.” You’ll be prompted to confirm your phone number and dictate a message. The content doesn’t matter.

If you know the person who sent the text, you can have a laugh (or not) and ask them to send another message. That should get you back into messages, where you can delete the discussion.

Finally, a third fix is to use the share sheet to send a webpage, photo or anything else via Messages.

These are all temporary fixes, but should get your Messages app open and running. Apple is aware of the issue and you can expect a future software update to correct the problem.

We are aware of an iMessage issue caused by a specific series of Unicode characters and we will make a fix available in a software update.

Source: MacRumors, 9to5Mac



  1. Daniel

    May 27, 2015 at 5:00 pm

    This still hasn’t worked for me. Non of these solutions have fixed it. Anything else?

  2. Silvia

    May 27, 2015 at 8:15 pm

    None of this is working I tried opening the app and it wouldn’t work ..then having people text me or texting my self by usin Siri . Still nothing .

  3. Paulina

    May 28, 2015 at 6:06 am

    I’ve tired those three things but none of them worked, what should I do now?

  4. Jon

    May 28, 2015 at 9:56 am

    So one tried all these solutions and nothing works so far, help?

  5. Hannah

    May 29, 2015 at 9:20 am

    I’ve tried all of these one non are working I can’t access my messages app from contacts or any other apps either please help asap

  6. Dakota

    June 1, 2015 at 9:17 pm

    None of these work for my I pad it was sent via text message not I message and the message app keeps crashing when I try to open it

  7. Cheryl

    June 9, 2015 at 10:38 am

    Have tried everything suggested on my son’s phone but still can’t access messenger!! Any other suggestions?

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