Windows 7 64-bit and my iPhone 3g

bigman30685 · 10-23-2009, 09:47 PM

Ok this sucks...I try to connect my iPhone 3g into my newly installed itunes on my newly installed Windows 7 Professional 64-bit operating system...I did double check the iTunes 64-bit was downloaded.

So I plug my iPhone 3g in and my iTunes freezes up for a min or two and then continues working...but my iphone doesn't pop up. The computer reads the iphone as plugged in, but not iTunes.

The first time I connected my iPhone 3g, it took iTunes about 15 minutes to recognize it, but now it won't recognize didly...

NOT to mention the first connect/sync removed all my apps and music and won't give it back!!!!!!!

HELP!!!! Thank you in advance.

styfle · 10-23-2009, 11:14 PM

Oh there's your problem: you're running Windows.
But seriously it sounds like a driver issue. Try removing the iphone driver and see if WinDoze will grab the right one next time you plug it in.

bigman30685 · 10-23-2009, 11:33 PM

I used to have a mac...but I decided to go back to pc. I'm more comfortable with pc's.

I uninstalled bonjour, apple mobile device software, and iTunes.

When I reinstalled everything went back to normal...so far.

With vista it worked great never an issue. Thanks for the reply.

styfle · 10-23-2009, 11:38 PM

Well there's always the possibility that iTunes doesn't support windows 7 yet. Since this is a fresh install, are you sure you put all your music and apps in the correct folder? The fact that they were deleted from the phone makes me think no.

cliffeman · 10-24-2009, 12:10 AM

iTunes works just fine with W7 64bit. I've been running the 7100 build for months and have never had an issue. Same with the retail version. Might have just been a bad install. Glad you have it working.

KabaModern · 10-24-2009, 01:49 PM

I'll just echo what cliffeman said. Win7 64-bit Ultimate (which I'm running) and iTunes play extremely nicely. At any rate, I'm glad you've sorted it out. Could have been a bad install or the wrong install.

nmanley · 10-26-2009, 02:54 PM

Originally Posted by KabaModern

I'll just echo what cliffeman said. Win7 64-bit Ultimate (which I'm running) and iTunes play extremely nicely. At any rate, I'm glad you've sorted it out. Could have been a bad install or the wrong install.

Same here. Just installed iTunes 64-bit and let it upgrade to the newest version and sync my 3G no problem. Kept all my stuff I had on iTunes before I upgraded to Win7 Ultimate 64-bit from Vista Ultimate 32-bit.

cliffeman · 10-26-2009, 05:37 PM

That might have been your problem right there. Upgrading can sometimes cause the new OS to do weird things. That's why I always recommend a clean install. Much like restoring your phone from a back up instead of setting it up as a new phone.