IT WORKED! I disabled the 3rd party add-ins other than itunes...
For Outlook 2007, follow these steps to disable third-party add-ins:
- Open Outlook 2007
- From the Tools menu, choose Trust Center.
- Select Add-ins from the left column.
- Look at the list of add-ins beneath "Active Application Add-Ins" and determine if anything is listed other than the "iTunes Outlook add-in." If so, continue on to disable those add-ins.
- In the Manage box, click COM Add-Ins, and then click Go.
- In the COM Add-Ins dialog, deselect the checkbox for each third-party add-in in this list.
- Click OK.