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Old 07-26-2007, 10:54 PM   #1 (permalink)
 
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Question iPhone sync problems "iPhone disconnected"?

When trying to sync the iPhone with outlook, my iTunes version throws up an error message about " not being able to sync because the iPhone is not connected anymore". The phone however is connected. I have the latest version of iTunes 7.3.1.

Does anyone have the same problem?

Thanks
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Old 08-01-2007, 04:02 AM   #2 (permalink)
 
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Quote:
Originally Posted by petroid View Post
When trying to sync the iPhone with outlook, my iTunes version throws up an error message about " not being able to sync because the iPhone is not connected anymore". The phone however is connected. I have the latest version of iTunes 7.3.1.

Does anyone have the same problem?

Thanks

me too! have tried to enable the add-ins, limit the amount of calendar days to be synced, etc...but repeatedly get the same problem!

advice anyone?
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Old 08-01-2007, 02:18 PM   #3 (permalink)
 
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Originally Posted by ShesABrain View Post
me too! have tried to enable the add-ins, limit the amount of calendar days to be synced, etc...but repeatedly get the same problem!

advice anyone?
Since then I have tried a few more things such as disabling Norton without results, uninstall and install iTunes without results and resetting the iPhone without results.
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Old 08-03-2007, 12:01 AM   #4 (permalink)
 
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Default Same Sync Issues

Itunes recognizes my iphone, then halfway through the sync process it freezes. I need to restart Itunes. I tried uninstalling and reinstalling, yet get the same sync problem. I am using XP pro.
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Old 08-06-2007, 04:37 PM   #5 (permalink)
 
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I am in the same boat. Everything syncs just fine until it gets to Outlook calender and then it stops and says Iphone not connected. I have to click OK or cancel. My contacts and everything else syncs just fine.
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Old 08-07-2007, 02:20 AM   #6 (permalink)
 
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I was having the same problem with itunes claiming that the iphone has disconnected during the outlook calender sync. It is now working fine, and I'm not sure which thing I did to fix it, but here is what I did.

1) I had about a dozen appointments which were set to reoccur forever. I changed these to reoccur a finite amount of times, I think I used 100 occurrences since these were yearly and I'll long be dead before the last occurrence.

2) I also had several appointments that were exact duplicates, same date, time, names. I think these were from prior years palm pilot sync issues. I deleted all of the duplicates.

After making the above changes my iphone syncs fine with the outlook calender.

ymmv
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Old 08-12-2007, 02:50 AM   #7 (permalink)
 
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Default I fixed it this way

Start Isync

goto preferences

check the Enable Syncing on this computer

Last edited by KenCarr; 08-12-2007 at 02:52 AM.
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Old 08-12-2007, 03:34 AM   #8 (permalink)
 
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Default Download this program to get rid of duplicates!

Quote:
Originally Posted by mikef137 View Post
I was having the same problem with itunes claiming that the iphone has disconnected during the outlook calender sync. It is now working fine, and I'm not sure which thing I did to fix it, but here is what I did.

1) I had about a dozen appointments which were set to reoccur forever. I changed these to reoccur a finite amount of times, I think I used 100 occurrences since these were yearly and I'll long be dead before the last occurrence.

2) I also had several appointments that were exact duplicates, same date, time, names. I think these were from prior years palm pilot sync issues. I deleted all of the duplicates.

After making the above changes my iphone syncs fine with the outlook calender.

ymmv

I was about to go insane when trying to get my calendar to sync 3 duplicate entries for all of my calendar events were created. I searched on microsoft.com for removing duplicates and found this program. It is free and it worked PERFECTLY. Removes duplicate calendar, contacts, tasks, etc. You have to try it.

http://www.anti-dupe.com/
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Old 08-25-2007, 12:12 AM   #9 (permalink)
 
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Default iphone sync can't handle calendar entries with blank "subject" lines.

The iPhone sync utility can't handle Outlook calendar entries with blank "subject" lines. See one of my other posts for how to resolve this. (can't include a url because I'm typing this on a Treo )
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John - Onward Technologies http://www.onwardtek.com
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Old 09-15-2007, 03:37 AM   #10 (permalink)
 
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Default Bad Outlook Invite

I had this problem. Uninstalled/Reinstalled iTunes. Reset my iPhone (and lost all my settings).

Turns out it was an recurring outlook event that i accepted.

Deleted the series and calendars are working again.

Off to re-build my phone - ugh!
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