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Old 09-27-2007, 04:26 AM   #1 (permalink)
 
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Default iPhone not recognized in Vista Ultimate 32

my phone will not show up in itunes or windows. When I connect it it continually installs "digitial camera" drivers, says successful, then about 2 minutes later repeats the same thing. I went to an apple store and it worked fine there, so I was able to activate it.
I've reinstalled itunes a few times as well as verified the services running etc, anyone else have any ideas or seen the same thing?
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Old 09-27-2007, 04:47 AM   #2 (permalink)
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Quote:
Originally Posted by SonicGT View Post
my phone will not show up in itunes or windows. When I connect it it continually installs "digitial camera" drivers, says successful, then about 2 minutes later repeats the same thing. I went to an apple store and it worked fine there, so I was able to activate it.
I've reinstalled itunes a few times as well as verified the services running etc, anyone else have any ideas or seen the same thing?
I had that happen with an iPod on Vista. There is a nice help from apple that may work, here is the link. http://docs.info.apple.com/article.html?artnum=61711

It lets you start the iPod, (maby iPhone?) service on iTunes from the system menu. Hope this helps.

I did a copy from the apple site. http://docs.info.apple.com/article.html?artnum=93716

Restart the iPod Service
  1. Quit iTunes.
  2. Right click on My Computer/Computer and click Manage. If Windows requires your permission to continue, click Continue.
  3. Click the plus symbol to the left of Services and Applications.
  4. Select Services listed under Services and Applications.<LI style="LIST-STYLE-TYPE: none">
  5. Double click iPod Service in the right hand panel.
  6. Click the Stop button under the General tab and leave the iPod Service Properties window open.
  7. Connect your iPod and wait until it is visible in My Computer/Computer.
  8. Click the Start button in the iPod Service Properties window.
  9. Open iTunes.

Last edited by gts; 09-27-2007 at 04:52 AM.
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Old 09-27-2007, 06:33 AM   #3 (permalink)
 
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Thanks, gave it a try but no luck, unfortunatly the iphone never shows up in windows either, so the part about waiting til then before starting the ipod service doesn't really work, but tried variations of the service without any luck
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Old 09-27-2007, 06:46 AM   #4 (permalink)
 
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Hmm... I'm also running Windows Vista Ultimate 32bit.. but I have no problems syncing or it seeing the phone.
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Old 09-27-2007, 06:56 AM   #5 (permalink)
 
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Hmm... I'm also running Windows Vista Ultimate 32bit.. but I have no problems syncing or it seeing the phone.
Yea as a last resort I am going to reformat and reinstall windows from scratch, but thats a last resort. At least I am able to use most of the functionality without itunes, just can't put music or movies on it or sync anything.
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Old 09-27-2007, 12:45 PM   #6 (permalink)
 
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Will it work with a normal iPod?
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Old 09-27-2007, 01:02 PM   #7 (permalink)
 
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Make sure you are not connected through a usb hub.
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Old 09-27-2007, 01:10 PM   #8 (permalink)
 
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Will it work with a normal iPod?
I dont have an ipod to try
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Old 09-27-2007, 02:14 PM   #9 (permalink)
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Quote:
Originally Posted by SonicGT View Post
I dont have an ipod to try
Did you try the options (fix) for not finding a iPod by windows talked about in the Apple help site. I think there was some discussion on that of their web site. This is odd for sure.

Also, look at your firewall porgram if you have any running. If you don't have one, take a look at windows defender, the default program program in the new Vista system, it may have something to do with that. (I'm just tossing out ideas at this point)

Last edited by gts; 09-27-2007 at 02:37 PM.
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Old 09-27-2007, 05:09 PM   #10 (permalink)
 
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Go to add/remove programs. Uninstall iTunes AND apple device manager. Then reinstall iTunes. This worked for me, also on ultimate.
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