Iphone has been detected but could not be identified.

[baidya]

Originally Posted by Jesusomega

I recently have been having problems getting my iPhone to sync with iTunes. Every time I connect it to my computer I receive a "Iphone has been detected but could not be identified." message. I have tried everything from uninstalling and reinstalling itunes, quicktime, and any apple file. It would be really cool if someone could help me.

Hi,
Were you able to fix this issue. I have the same problem now. My personal laptop detects my phone well and good but office laptop gives this error...
Any help is appreciated.

Thx,
Baidya

[baidya]

K it worked after I did the below:
System Details: Dell Laptop 2, USB ports at side and 2 at back. Windows XP SP2

I use a USB dongle for wireless network setup(thats a long story..)

I had to turn off the wifi, and remove the USB dongle.
Move the USB cable from iphone to the port on the back of laptop.
The itunes recognized my iphone.
Then connect my dongle to a USB port on the side and hook up to internet.

Not sure if the problem is with the Laptop USB port or if Itunes has an issue. Did the whole uninstall of itunes and reinstall before this. So i definitely have the latest Itunes.
Hope this helps some one struggling with the same issue.