iphone 3g wont appear on dell laptop

crags08 · 10-31-2009, 06:04 PM

so i got a new iphone but it wont appear on the computer at all the wire is fine and it makes a quick beep when i plug it in but its not appearing.

glsda · 10-31-2009, 07:57 PM

More information is needed. You have installed iTunes on your computer correct and have updated to the latest version? Is your iPhone jail broken? What OS are you running on your Dell? Have you tried rebooting your iPhone? You'll get help here from someone. Also welcome to EIC.

crags08 · 10-31-2009, 10:03 PM

Okk so its 9.0 itunes i reinstalled it a bunch of times and its not jailbroken anddd thanks for the welcome. Ok so when i plug in iphone and go to device manger and look at apple mobile device it has a yellow triangle wit a ex. Point driver maybe?

BrownGem · 11-01-2009, 05:56 AM

Make sure firewall isn't blocking the iPhone. That can happen on your first connection. Have to give the permission for it to connect especially if you are on a network. Have you tried rebooting the computer? You forgot to mention your OS ...xp...win7....vista?. reboot phone and reboot pc. Try again.

crags08 · 11-01-2009, 11:42 AM

the os is windows xp pro and yes i checked restarted it

MrMike6by9 · 11-01-2009, 04:05 PM

Sounds like the iPhone being "seen" as an external USB device versus iTunes starting and seeing the iPhone upon connection. Is that right? Can you click on the icon in the task bar? What happens? By the way, have you connected other USB devices and when confronted with the "what to do" dialog, did you, by chance, tell it to NOT use iTunes, for example.

When I was using my XP Pro laptop to manage my Q9h, I had to downgrade my Zone Alarm interenet setting to moderate versus restricted for ActiveSync to be able to access and to manage the phone.

YMMV

crags08 · 11-02-2009, 01:41 PM

ok can u dum that down please

psylichon · 11-02-2009, 02:01 PM

Originally Posted by crags08

Ok so when i plug in iphone and go to device manger and look at apple mobile device it has a yellow triangle wit a ex.

That's your problem. For some reason the Apple Mobile Device driver is not installed correctly. Try going to Control Panel - Add/Remove Programs - and find Apple Mobile Device in the list. Click change and then repair. I would reboot after this and then see if it works.