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iPhone 5 security questions

Discussion in 'iPhone 5' started by Ha Eun, Nov 2, 2012.

  1. Ha Eun New Member

    Member Since:
    Nov 2, 2012
    Message Count:
    1
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    +0 / 0
    Hi all!
    I just received iphone5 yesterday and am having a hard time with apple id.
    "improve Apple ID Security" message pops up whenever I try to download from the app store.
    I hit 'continue' and finished the questions several times but the next pop up says "your session timed out. try again." Although I tried with new account that I opened right now, same thing happens. resetting the phone didn't work. And even apple store guys couldn't help me with this.

    I was not asked to set up three security questions, but only one, while I was opening the new account today, so thought that might be the reason. But i couldn't find where to reset the security questions on apple website.

    Can anyone help me with this issue?
    Thanks!
    Ha Eun, Nov 2, 2012
    #1

  2. Nrevezzo Member

    Member Since:
    Apr 15, 2009
    Message Count:
    55
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    +15 / 0
    You could try going into iTunes on your computer and logon to your account to insure that your account is setup properly. Then accessing it from your phone should not be a problem.
    Nrevezzo, Nov 5, 2012
    #2

  3. talon90 Member

    Member Since:
    Jan 17, 2009
    Message Count:
    274
    Ratings Received:
    +25 / 1
    You can find the security questions in iTunes. Once you open iTunes go to Store>View My Account and sign in. Once on your account page click on the Edit button to the right of your Apple ID as displayed.

    It appears you can also go to "appleid.apple.com" and change them there.
    talon90, Nov 5, 2012
    #3

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