ok, I started this thread in the Mods forum, but my problem appears to be more associated with my PC or iTunes, so I consolidated the information, and reposted here... I don't mean to spam the board with my problems... so anyway, here's my problem (I'm using XP home edition SP2, btw). itunes does not recognize my iPhone while it is connected to my computer. It charges, but iTunes does not autostart, and if I open iTunes, the phone does not appear. Things I have tried: -I restored my phone (had been running a few mods) - no luck -tried every usb port on my computer (3 of them) - no luck -went to the apple store and it was recognized on two of their iMacs AND their windows PC without a problem. I even tried this with my own cable to check if it was bad - no luck -Reinstalled latest iTunes - still, no luck Also, someone has already recommended installing an older version of iTunes... but where can I get one of these? Also, if this is the solution, I don't want to get stuck using an out-of-date version. Anyway, are there any more suggestions out there? Thanks for any help. EDIT: after stumbling upon some key info at the Apple support forum, I was able to fix my problem. if anyone finds this thread in the future, here is how I did it: 1) open "run" from the start menu, and run "services.msc". 2)find "Apple Mobile Device". 3)In the "status" column it will tell you if the process is started or not, and the "startup type" column will tell you if the process will start automatically when windows starts. I think the goal here is to set the status to "started" and the startup type to "automatic". 4)To do this right click on this process, and then click on "Properties" 5) In the "general" tab find the "startup type" drop-down arrow menu and make sure "automatic" is selected. Select it if it is not. 6) Also in the general tab check the "service status". If it does not say "started" then click the start button. 7) at the bottom of the properties window click "apply" That did it for me, and I hope it helps someone else out!