Originally Posted by iJohn
I just talked to an Apple support rep who told me that pre-ordering the phone means it will be on your doorstep on the 19th.
I called AT&T yesterday and told them my situation which truley is:
I am leaving for a vacation on the 20th, ordered my phone online hoping it would be here the 19th, or 20th latest before I leave. My goal was to have it changed to an in-store pickup. The lady told me no one ever made a request like that before....ooookkkkkk. So she said let me research. After 5 minutes of hold I was told it is not possible. Once ordered online the only thing they can do is cancel the order. Otherwise it is shipped to the address provided online. And she assured me no iPhone's are shipped before the 19th. She also told me it takes 3-5 days and it is federal shipping so they leave it at your door if you are not there. I live in an apartment and can pretty much gaurentee its gone after 1 day. Normally I would cancel, but I ordered it through the BING deal.
I am going to try the online chat to see if they tell me I will have it on the 19th and call out this chick from the premier line that told me it wouldent.