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07-08-2009, 05:55 PM
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#11 (permalink) |
 Join Date: May 2009
Posts: 42
Thanks: 0
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I called back after creating my new full account. What I was told earlier is incorrect. The trial account name is gone for about 6 months before it becomes available.
Like Quake97 said, I would need a family account. Too bad that I could not have spoken with Quake97 this morning, as he seems to know more in this particular case than the support person I chatted with. Looks like I lost the name I wanted to use as an alias unless I buy a family pack. Not happy. |
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07-09-2009, 09:45 AM
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#13 (permalink) |
 Join Date: Jul 2007
Location: Philly Burbs
Posts: 555
Thanks: 0
Thanked 6 Times in 6 Posts
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Yeah, maybe they can give you a family pack for free. I always try to use support chat so I have a record of what someone told me. If you had that, you could go back to them and complain and have a record of the incorrect information. Sorry you got duped.
Joe |
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