Can't sign-in...wrong password/name?!

[ozzlil]

Hi all, my mobile me is working on my iphone and if I go through System preferences it says I am signed on....but, if I try to access me.com through the web I can't get past the sign in screen. I type my member name and password and it keeps saying the password or name are wrong...help!

[itsabouttime]

Originally Posted by ozzlil

Hi all, my mobile me is working on my iphone and if I go through System preferences it says I am signed on....but, if I try to access me.com through the web I can't get past the sign in screen. I type my member name and password and it keeps saying the password or name are wrong...help!

You've probably already done this but, make sure your not including the @me.com in your user name. In other words, your sign on would be johndoe rather than johndoe@me.com

Just a thought.

[pjw]

try this, i had the same problem yesterday.
http://support.apple.com/kb/TS1670?v...sr=xlr8yourmac

[up10ad]

Originally Posted by itsabouttime

You've probably already done this but, make sure your not including the @me.com in your user name. In other words, your sign on would be johndoe rather than johndoe@me.com

Just a thought.

Interesting, I have to put the @me.com in order to sign in on the web. Hmmmm

I take it back, I can do it either way.

[ozzlil]

Originally Posted by ozzlil

Hi all, my mobile me is working on my iphone and if I go through System preferences it says I am signed on....but, if I try to access me.com through the web I can't get past the sign in screen. I type my member name and password and it keeps saying the password or name are wrong...help!

Yeah, thanks PJW...your link worked!

[BigCiX]

how do you set up a new account with mobile me

[pjw]

Originally Posted by ozzlil

Yeah, thanks PJW...your link worked!

Good, Im glad I could help out.