Keyboard, Trackpad not responding, kext message??

connie · 01-25-2009, 10:51 PM

I am so bummed Apple Care is closed and I am stuck using this old PC because my 9 mo. old mackbook is not working. I had it plugged into to an external hard drive where I store my pictures, music, etc. I accidently unplugged it instead of ejecting and now I am getting this window that says Install_IOUSBFamily_kext.10_5_5. I don't know what this means and even if I plug in my wireless mouse the pointer will not work and none of the keys work. I am so pissed off right now. I am calling Apple Care tomorrow but in the meantime any ideas?

acosmichippo · 01-25-2009, 11:11 PM

hmm... that's one of the kexts that is mentioned by the Dev Team that breaks DFU... have you by chance messed with that stuff?

I'm sure we can figure something out for ya, but worse comes to worse, you can restore your computer with the OS discs

connie · 01-25-2009, 11:16 PM

Originally Posted by acosmichippo

hmm... that's one of the kexts that is mentioned by the Dev Team that breaks DFU... have you by chance messed with that stuff?

I'm sure we can figure something out for ya, but worse comes to worse, you can restore your computer with the OS discs

I did jailbreak my iphone with this computer but after I updated to the new 10.5.6 update I had to jailbreak on another windows computer. I did try to install my discs but since I can't get the pointer to move and I can't get ENTER key to work I couldn't get it to run.

ps-computer was working fine after jailbreak until I unplugged external hardrive.

acosmichippo · 01-25-2009, 11:20 PM

well, if you DID want to restore your OS, then put in the disc, turn your computer off, then turn it back on, and hold "option" until you see the OSX disc pop up... select it, and you can restore your OS from there. Your keyboard and mouse SHOULD work at all of those points. If not, then you have a more serious problem.

Saverino · 01-25-2009, 11:22 PM

If hippo's advice doesn't work, I think you owe the Genius' that fixed your computer another visit. Maybe you'll get free AppleCare out of this or something?

connie · 01-25-2009, 11:23 PM

Originally Posted by acosmichippo

well, if you DID want to restore your OS, then put in the disc, turn your computer off, then turn it back on, and hold "option" until you see the OSX disc pop up... select it, and you can restore your OS from there. Your keyboard and mouse SHOULD work at all of those points. If not, then you have a more serious problem.

How do I select it if the mouse doesn't move?

connie · 01-25-2009, 11:24 PM

Originally Posted by Saverino

If hippo's advice doesn't work, I think you owe the Genius' that fixed your computer another visit. Maybe you'll get free AppleCare out of this or something?

Sheeeshh! I bought an Apple Care today on ebay as suggested before from Ramesh. Got it all activated so I have Applecare scheduled to call me in the morning.

connie · 01-25-2009, 11:40 PM

Originally Posted by acosmichippo

well, if you DID want to restore your OS, then put in the disc, turn your computer off, then turn it back on, and hold "option" until you see the OSX disc pop up... select it, and you can restore your OS from there. Your keyboard and mouse SHOULD work at all of those points. If not, then you have a more serious problem.

Ok, hippo, I love you,your're a genius!! it's working and and restoring from the disc. Keep your fingers crossed.

Saverino · 01-26-2009, 12:53 AM

Good luck, Connie.

connie · 01-26-2009, 12:55 AM

Thanks, it's rebooting right now, I think it's working....