iPhone Sync deletes Address Book Contacts

[wow533]

Well, I've loved my iPhone up until now. I even loved how easy it sync'd to my MacBook Pro. But today when I plugged in my sync cable I got a pop up window, that I must admit didn't seem very OSX like, and it said that I was about to modify over 5% of my contacts and did I want to proceed. Well, I did and presto, it cleaned out my address book on my MacBook Pro. Oh, then I ejected my iPhone and then reconnected, hoping to get the contacts off my phone and back into Address Book. I then got the same 5% warning window and it said I was going to add 2 contacts to my address book. Well, great I said okay, and guess what, it wiped out all the contacts on my iPhone with only 2 contacts. I got to admit I just felt like I could cry. How could Apple, which I'm a loyal follower, allow something like this to happen. I guess I have to high of expectation?

Can anyone help me recover my deleted contacts in Address Book.

Thanks

Wes

[iJohn]

Well, make sure you read those dialogs because it explains what it is doing.

If you have in the past, click File > Revert to Address Book Backup. If you haven't I think you may be out of luck unless you have synced your contacts with .Mac or thru Backup. If you do replace all your contacts, make sure you back them up using File > Backup Address Book.

[tharmsen]

Yeah, mine does this when I sync too. But when I reconnect my Macbook to the office network it re-syncs my address book with Outlook and puts them all back. It only seems to happen when you modify a contact in your iPhone then sync. For some reason this causes it to nuke your contacts on your PC if you click Yes. If you click No nothing gets changed.

[chony]

Please tell me you have a solution. Same thing happened to me and I have no backup since everything is new. I just lost 400 contacts and am ready to break down.



[quote=wow533;48903]Well, I've loved my iPhone up until now. I even loved how easy it sync'd to my MacBook Pro. But today when I plugged in my sync cable I got a pop up window, that I must admit didn't seem very OSX like, and it said that I was about to modify over 5% of my contacts and did I want to proceed. Well, I did and presto, it cleaned out my address book on my MacBook Pro. Oh, then I ejected my iPhone and then reconnected, hoping to get the contacts off my phone and back into Address Book. I then got the same 5% warning window and it said I was going to add 2 contacts to my address book. Well, great I said okay, and guess what, it wiped out all the contacts on my iPhone with only 2 contacts. I got to admit I just felt like I could cry. How could Apple,

[viciphone]

If I'm correct its because you guys have contacts under ADVANCED* checked and that will replace all contacts on you iPhone. So the next time you guys want to sync your contacts from your iPhone to your windows address book or whatever it is. Make sure under advanced contact book isnt checked. After doing so all contacts from iPhone will sync to comp address book and the next time you sync from pc to iPhone it will automatically update your contacts in the pc address book. Hope this helps.

P.S. - Don't worry about the 5% warning thing its really is nothing!