LinkBack URL
About LinkBacks
Reply With QuoteLornaP (09-19-2009)
This is a discussion on Uninstalling iTunes 9 within the iTunes forums, part of the Desktop Software category; I'm pretty sure that I need to uninstall iTunes 9 and try to reinstall it. Since the upgrade I have ...
I'm pretty sure that I need to uninstall iTunes 9 and try to reinstall it. Since the upgrade I have not been able to connect to the store. Have turned off Norton, restarted my computer at least 15 times, checked my internet connection and still no deal.
Question is: If I uninstall iTunes will my music, apps etc all reappear when I reinstall and log into my account? Do I need to do anything first?
TYIA
Your library should remain intact, but it is always prudent to make a backup before doing serious (un)installations.
Go ahead, quote me. I dare you.
LornaP (09-19-2009)
Thanks much
By backup, you mean on an external device???
Ideally, yes. But even copying it to another location on the same drive is better than nothing.
Go ahead, quote me. I dare you.
LornaP (09-19-2009)
Ok, thank you. Will figure out how and where to send the library, not very computer literate, so it could take me a week lol.
Even if you could just copy the iTunes folder in your "my music" to your desktop, that would be beneficial if something went horribly wrong with iTunes. If that were to happen, then you could just copy the old one back.
Go ahead, quote me. I dare you.
LornaP (09-19-2009)
Make sure you install iTunes 9 aswell not a lower version like the last version as the older version won't be able to open your libary and will tell you that your libary was made in a newer version of iTunes than the one installed.
White 3GS 16GB - Officially Unlocked By Apple
This Is 10% Luck, 20% Skill, 15% Concentrated Power Of Will, 5% Pleasure, 50% Pain And 100% Reason To Remember The Name
LornaP (09-19-2009)
Doing that right nowI can't thank you enough for your help. Very, very much appreciated!!!!
Well shiznitI removed iTunes after saving everything to the desktop and restarted my computer. Then installed Itunes 9 again and still can not connect to the store, I get the message saying I'm not connected to the internet.
Not sure what else I can or should do.
Try iTunes in safe mode. Turn your computer off, then back on. As soon as you turn it back on, start tapping F8 until it lets you choose "safe mode with networking". Wait for windows to load, thrn launch iTunes... It'll give you some funny error messages at first, but it should still connect to the iTunes store.
If it works, I'd say it's likely that some other program is screwing with the connection in normal mode. If it doesn't work, it's some inherent problem with your windows or iTunes installation.
Last edited by acosmichippo; 09-19-2009 at 10:52 PM.
Go ahead, quote me. I dare you.
LornaP (09-20-2009)
