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Old 09-29-2007, 06:59 AM   #1 (permalink)
 
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Default Problem with iTunes music store on iPhone???

When I try to buy songs from the itunes store on the iphone it says "No account information found. Please connect to iTunes to configure your account" How do you configure it? I went through everything on iTunes and couldnt figure it out.
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Old 09-29-2007, 11:09 AM   #2 (permalink)
 
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Bump, What could the problem be?
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Old 10-01-2007, 04:20 AM   #3 (permalink)
 
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I still cant figure out what the problem is.
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Old 10-01-2007, 01:17 PM   #4 (permalink)
 
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Do you have the same problem when you attempt to make a purchase through iTunes on your computer, or, is this just limited to the Wifi feature on your phone?
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Old 10-01-2007, 02:31 PM   #5 (permalink)
 
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Quote:
Originally Posted by petalmom View Post
Do you have the same problem when you attempt to make a purchase through iTunes on your computer, or, is this just limited to the Wifi feature on your phone?
It's just limited to the wifi store on my phone.
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Old 10-01-2007, 10:24 PM   #6 (permalink)
 
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Ok, I assume that you have a CC on file with iTunes, or enough credit from a gift card available in your account?

I don't mean to treat you like you're stupid, just trying to eliminate the easiest possibilities first
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Old 10-01-2007, 10:27 PM   #7 (permalink)
 
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I also read that you should make sure that your account is authorized on your computer and synch your phone. After the sync, you should be able to access your account through the Wifi store. Worth a try!
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Old 10-01-2007, 10:44 PM   #8 (permalink)
 
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Quote:
Originally Posted by petalmom View Post
I also read that you should make sure that your account is authorized on your computer and synch your phone. After the sync, you should be able to access your account through the Wifi store. Worth a try!
the comp is authorized and I have synced it and I still can't get it to work.
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Old 10-01-2007, 10:47 PM   #9 (permalink)
 
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Originally Posted by Dawrenn View Post
the comp is authorized and I have synced it and I still can't get it to work.
Do you have credit available at the store?
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Old 10-01-2007, 10:51 PM   #10 (permalink)
 
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Maybe try and review all of your account details in iTunes. Perhaps you're missing the credit card information? When is the last time that you made a purchase?
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