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Old 09-08-2007, 07:42 PM   #1 (permalink)
 
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Default please help!! iTunes has NEVER recognized my iPhone!

I had to activate the phone on my friend's macbook. i have a pc, i have upgraded to iTunes 7.4, and tried 7.3; it recognizes my ipod like always, but has yet to recognize my phone. I am so sad. please help!
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Old 09-09-2007, 06:19 AM   #2 (permalink)
 
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Default Hope this helps

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Originally Posted by 07TouringZ View Post
I had to activate the phone on my friend's macbook. i have a pc, i have upgraded to iTunes 7.4, and tried 7.3; it recognizes my ipod like always, but has yet to recognize my phone. I am so sad. please help!
You might want to try another usb port on your computer, and also open up itunes before connecting your iphone that might help.
Also find out if you have too many programs running on your computer at startup, that sometimes kills the connection between the iphone and the usb port. Make sure you have enough ram , i have a gig and with windoes vista i probably need more, hope this helps
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Old 09-09-2007, 04:24 PM   #3 (permalink)
 
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thx i tried all of that stuff...my usb ports are all working as evidenced by connecting my ipod to each one...already on select startup in xp...tried all forms of connecting before/after itunes started, etc...i don't know what to do!
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Old 09-09-2007, 11:06 PM   #4 (permalink)
 
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Originally Posted by 07TouringZ View Post
thx i tried all of that stuff...my usb ports are all working as evidenced by connecting my ipod to each one...already on select startup in xp...tried all forms of connecting before/after itunes started, etc...i don't know what to do!
hmm, maybe on select startup you have something turned off that should be on for iTunes. My iphone dosent always get recognized when I plug it in, I usually have to restart the computer and open iTunes and then plug it in. If its getting recognized on your friends cpmputer, then at least we know the problem is with your computer and not your iphone. If you friend is running xp as well maybe you can run a msconfig and duplicate his startup and services protocal, good luck and hope this helps ya
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Old 09-10-2007, 05:28 AM   #5 (permalink)
 
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every now and then my iTunes doesn't seem to recognize my iPhone. I usually just turn the phone off and wait a minute before I turn it back on. While waiting, I close iTunes and then open it back up. Has worked every time for me. But it doesn't sound like my problem was as severe as yours.

Why not call Apple support?
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Old 09-10-2007, 07:05 PM   #6 (permalink)
 
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thanks everyone. I spent some time with apple support and no change. HOWEVER, after trying again and again to re-install 7.4 and 7.3, I tried once more uninstalling and reinstalling 7.3, and it worked! Needless to say, I am sticking with 7.3 for the time being. Perhaps when I work up the courage I will switch to 7.4.0 for the ringtones. thx again
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Old 09-13-2007, 08:49 PM   #7 (permalink)
 
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Quote:
Originally Posted by 07TouringZ View Post
thanks everyone. I spent some time with apple support and no change. HOWEVER, after trying again and again to re-install 7.4 and 7.3, I tried once more uninstalling and reinstalling 7.3, and it worked! Needless to say, I am sticking with 7.3 for the time being. Perhaps when I work up the courage I will switch to 7.4.0 for the ringtones. thx again
Where did you find an older version of itunes?
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Old 09-14-2007, 01:20 AM   #8 (permalink)
 
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i got 7.3 from onlinedown.com and then ended up with 7.4 by simply googling it.
E
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Old 10-18-2007, 07:33 PM   #9 (permalink)
 
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Default itunes

How did you do it?? I have 7.3 and XP SP2, the computer only recognize "Apple Model Device" in the usb device manager. I tried many method, including, plug into different usb, restart in the my computer, service area, I have a GIG of memory and still did not work.

I turn on the itunes first, then plug in, nothing happens!!

Any advices.


Quote:
Originally Posted by 07TouringZ View Post
thanks everyone. I spent some time with apple support and no change. HOWEVER, after trying again and again to re-install 7.4 and 7.3, I tried once more uninstalling and reinstalling 7.3, and it worked! Needless to say, I am sticking with 7.3 for the time being. Perhaps when I work up the courage I will switch to 7.4.0 for the ringtones. thx again
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Old 11-11-2007, 12:01 AM   #10 (permalink)
 
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im having a problem similar
i jailbroke and unlocked my iphone and on itunes 7.4.1 and when i goto sync music it ends up copying 1 song and then it says "disc could not be read from or written to"
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