You know, I love Apple for its great technology and cool gadgets. However, how such a great company can fail at some key things miserably and still be around still tends to baffle me. One, we all know they way overprice everything they bring to market which kills their bottom line. Which is pretty much why I don't buy most of their stuff. Or take the iPhone for example. great gadget, but um did you just say I can only use the AT&T carrier? You are kidding right? Nice, pick one of the worst rated carriers out there for quality service. Oh, did I mention I can't even get AT&T in my area? Geez! But aside from all this, it's the fact I got to use their piece of crap iTunes to do anything with any of their gadgets (legally). I mean if I got to use it, at least support the very basic things like the avi file format or syncing Firefox's bookmarks. Oh wait, that might gimp their strategies for Safari.