Originally Posted by chazglenn3
Hello everyone. New to this forum and it seems like a great place for an Apple newbie like myself. I have a question regarding iTunes and the iPhone. I have a PC that I had Windows XP and iTunes installed on. My iPhone was activated on it and synced on it. I decided to install Windows 7 Ultimate on the PC and formatted the hard drive. I then installed Windows and iTunes. Everything works fine, but iTunes says that the iPhone is synced with a different iTunes account and will not sync the music from the phone back to iTunes. I'm sure this has been done before...can someone enlighten me?
Charles
Make sure you are signed into the new itunes with an account. When I got my phone activated at the Apple Store, it was activated with a generic account of one of the employees. When I got home, I had to change the account.
It is entirely possible that the new itunes that you installed isnt even set up to an account. Thats where I would start.