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Old 05-16-2009, 01:27 PM   #1 (permalink)
 
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Default Gray Bar throughout the artist's songs.

Oh my iPhone in the iTunes portion of the phone. I've got lots of artist and lots of songs under each artist. However, on one of my artist, all of their songs are also separated by a gray line through the screen if the song starts with a different letter of the alphabet. No other artist but this one, has this problem. All other artists, no matter how many songs I add under their name of this gray line separating the songs. This is the same gray type line that separates the different artists by the alphabet. I've taken it to the Genius Bar at the Apple Store and they can't figure it out, either.

Today it was suggested to remove all of this artist's songs from the iPhone and start all over with him, but I have already done that, before coming to the iPhone store.
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Old 05-16-2009, 02:52 PM   #2 (permalink)
 
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Can you post a screenshot?
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Old 05-18-2009, 08:50 AM   #3 (permalink)
 
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I wouldn't know how.

But hopefully you can visualize it. You know how there is a gray bar between each artist listed when there is a change in the first letter of the name.

Say from G to H.

There is a gray bar that goes across the screen in each of this artist's songs, and this is the only one that does that.
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Old 05-18-2009, 01:00 PM   #4 (permalink)
 
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hold the home button and quickly press the sleep button
the screen will flash white and then the screenshot will end up in your camera roll
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Old 05-18-2009, 05:47 PM   #5 (permalink)
 
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Well I was able to get a screen shot, posted it on Photobucket, but cannot move it over here.

UGH !!

Help, please.
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Old 05-19-2009, 11:37 AM   #6 (permalink)
 
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Old 05-19-2009, 08:05 PM   #7 (permalink)
 
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Just as I suspected...its a virus.


LOL but seriously there's nothing wrong with your phone.
The gray bar separates the artists by the letter their name begins with. Thats why "H" shows Hey Girl and Higher Ground.
If you get more artists it will fill nicely and probably look better.

Oh wait on second note, I realized you were under the songs for that artist. Thats weird. I bet when 3.0 comes out it will fix it for you. If you don't want to wait you can restore now...
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Old 05-20-2009, 08:46 AM   #8 (permalink)
 
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No, that isn't the problem.

Those are not artists, those are songs by one artist, Michael McDonald. Yet all of "his" songs are listed like that, yet none of my other artist's songs are listed that way. There is no gray bar at all between the other artist's song, just his. That is what is driving me crazy.

I'm very anal about certain stuff.



edit......I just now read the final paragraph of your reply. That is what the Apple store recommended, restoring the phone, but I think I've already tried it. I might try it again to make sure.
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Old 05-25-2009, 01:34 AM   #9 (permalink)
 
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that's what it's supposed to look like.



the real queston is why your other artists DON'T look like that.
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Old 05-25-2009, 11:10 AM   #10 (permalink)
 
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Because I remove all the album information from my iTunes. I don't care what album and stuff like that, I just want the artist's name and the song title.
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