Cannot connect to iTunes Store

jaybird360 · 09-29-2007, 11:29 AM

Anyone else getting this error message when using the new iTunes button that was available after the upgrade? My WiFi is definitely on ...the buttons at the bottom (featured, top tens, search, downloads) do highlight when i tap them but nothing appears on the screen ..just the error message "Cannot connet to ITunes store".

chris · 09-29-2007, 06:39 PM

I am having the same problem. I've also seen mention on Apple Discussion Forums.

chris · 09-30-2007, 12:36 PM

Here's a fix that worked for me from the Apple Discussion forums.

Select Settings
Select General
Reset
Reset Network Settings
Allow Reboot
Select WiFi
Select your network
Try iTunes WiFi Store

Good luck!

-Chris

kurrupt_1 · 08-20-2008, 10:52 AM

Originally Posted by chris

Here's a fix that worked for me from the Apple Discussion forums.
Select Settings

Select General

Reset

Reset Network Settings

Allow Reboot

Select WiFi

Select your network

Try iTunes WiFi Store

Good luck!

-Chris

I did the reset but now I can't log to my wifi network. The screen comes up but it wont let me type in the password.

Any thoughts?

trippstadt · 10-24-2008, 12:01 PM

Originally Posted by chris

Here's a fix that worked for me from the Apple Discussion forums.
Select Settings

Select General

Reset

Reset Network Settings

Allow Reboot

Select WiFi

Select your network

Try iTunes WiFi Store

Good luck!

-Chris

This worked for me, but not at first. After I did this, I had to go into Settings, then General, then Network connections, and add my WiFi network at work (it's not discoverable), including the name, security type (WEP) and password. Then, it STILL didn't work. I got onto Safari and that immediately brought me into a wifi webpage that asked for an additional id and password, which I entered. THEN I went to the App Store and EVERYTHING worked. Now, my network at work is different than many of those you'd be using, but once I did the reset and put myself into a positiion such that my browser was fully capable of surfing, I was able to do everything. What changed between the "before reset" config and the "after reset" config? I have no idea, but now I can use iTunes no problem on my work wifi, and couldn't earlier.

Hope this helps somebody.

crashtc2 · 10-26-2008, 11:58 AM

Not sure if this matters in your case, but it might.

iTunes is not available on the 3G network provided by AT&T. You have to connect to some other wifi network if you want it to work.

I have no idea why. It seems pretty stupid. But there it is.

iamse7en · 10-27-2008, 04:10 PM

[redacted]

psylichon · 10-27-2008, 04:12 PM

Appstore is available off Wifi, iTunes store is not. They are different apps on the iPhone, of course.

Miamiking75 · 11-10-2008, 03:35 AM

You can always download iSlsk and download music for free (with a jailbroken iPhone)

seb481 · 11-10-2008, 09:40 PM

Found a fix for that problem.
1. SSH to /private/var/mobile/Library/Caches/com.apple.mobile.installation.plist
2. back up and delete the file
3. Reboot

Worked like a charm for me