My iPod Touch won't connect to our wifi network

gottabeandrew · 01-18-2008, 07:09 PM

I can connect to my neighbors wifi (which isn't locked and is an open signal) fine but i can't connect to our locked one. I enter the passcode and it brings up the error of "Unable to join the network "zoom"".

All of the computers on the network (none of which are Macs, they're all PCs), including other mobile devices (none of which are iPod Touches), are working with the internet using the same passcode as my iPod Touch is trying to use.

Any suggestions on getting this to work?

kimo · 01-18-2008, 07:55 PM

Originally Posted by gottabeandrew

I can connect to my neighbors wifi (which isn't locked and is an open signal) fine but i can't connect to our locked one. I enter the passcode and it brings up the error of "Unable to join the network "zoom"".

All of the computers on the network (none of which are Macs, they're all PCs), including other mobile devices (none of which are iPod Touches), are working with the internet using the same passcode as my iPod Touch is trying to use.

Any suggestions on getting this to work?

The only I could see would be the passcode, check the administrator for the passcode. Sometimes it could be a long string of alphanumeric.

gottabeandrew · 01-18-2008, 08:10 PM

I have the passcode and have typed it in several times. I havn't got it wrong and therefore don't think the problem is with the passcode.

patrickj · 01-18-2008, 08:16 PM

One possible quick solution is to just reset the password/phrase for the wireless network. Means re-configging it on your PCs, but may be worth it for the quick Yes / No on getting the Touch connecting. I've had this work when my iPhone refuses to connect to home network after restore or update. No rhyme or reason to it (that I have discerned) but maybe worth a quick try ...

gottabeandrew · 01-18-2008, 08:21 PM

I'll try that in the morning (its 1:20AM here). Thank you.

patrickj · 01-18-2008, 08:24 PM

Originally Posted by gottabeandrew

I'll try that in the morning (its 1:20AM here). Thank you.

Cool. Good luck ...

gottabeandrew · 01-19-2008, 07:06 PM

It works now! Thanks Patrick!

patrickj · 01-19-2008, 07:11 PM

Excellent - glad to hear it ...

wcnel · 10-17-2008, 02:05 AM

Brought home my new iPod Touch, but even though it would recognize my home wireless network, it would not join the network. My router uses WPA2 security with a password, but every time I CAREFULLY entered the password it was rejected. If I shut off security in my router, I could connect, but as soon as I returned to the security settings I could no longer connect. Here's the fix: I simply changed the password/key for my security setting in the router, and then the Touch would connect. Then I changed the password back to what it had been,and the Touch connects again. All good now.

foxgirl111 · 04-01-2009, 11:00 PM

can someone plz tell me step by step how to connet my ipod touch with the Wi-fi connention, it connent to my own wirless internet but it still saids it can not connet