I think that the update should be free because nobody had to pay for the update when the iTunes wifi music store was released (probably because when you use it to buy a song apple gets paid).
my buddy that has the itouch just bought the upgrade. he was bragging about how his touch is almost the same as my phone, then i reminded him about edge, my camera, phone calls, and oh yea, not having to pay 20 bucks for the upgrade.
I think Apple asking for 20.00 from some, (previous) Touch owner's, but not, "ALL" (new) (and soon to be), Touch owners, is very wrong and very petty of Apple. Apple is making huge profits right now. Apple could of just given the update to "ALL" Touch owners, to show their appreciation for their business. Apple is riding a wave of HUGE success right now. Apple's arrogant, give us "ALL YOUR MONEY", attitude could be their downfall though. Mark
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Constantly having to be tethered to a charger is NOT MOBILE in my opinion (I.e., iPhone 3GS battery).
It's really weird because the salesperson did not ask me when i purchased my iTouch. She just told me we will give you credit. If I were you, I would ask and see.... I think Apple could give or waive the $20 software/upgrade....
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Just a christain passing through....
Giving God the Glory!