Here's what you do:
1: go to itunes and connect iPod/iPhone.
2: click "update" on the screen with your device's information. This will get you the 2.0 firmware, but nothing in your iPod will change.
3: Go to iTunes music store and look for the software upgrade. it costs $9.95.
4: buy upgrade. After it is installed one your iPod, sync it with itunes.
5: Enjoy all the features of 2.0
