Wondering how to find your "official" AT&T store"

[lucky8926]

I couldn't find a definite answer anywhere so I finally wrote AT&T and got this....


Dear ..................

Thank you for taking the time to e-mail AT&T regarding AT&T owned store
locations. We are happy to help you with your inquiry.

You can find AT&T store locations by clicking on the following link:

http://www.wireless.att.com/find-a-store

Store locations that say authorized retailer are not AT&T owned
locations.
We greatly appreciate the opportunity to serve you. Please let us know
if we can assist in any other way, and thank you for choosing AT&T.

Sincerely,

Alicia Grady
AT&T
Online Customer Care Professional

[ColsTiger]

Originally Posted by lucky8926

I couldn't find a definite answer anywhere so I finally wrote AT&T and got this....


Dear ..................

Thank you for taking the time to e-mail AT&T regarding AT&T owned store
locations. We are happy to help you with your inquiry.

You can find AT&T store locations by clicking on the following link:

http://www.wireless.att.com/find-a-store

Store locations that say authorized retailer are not AT&T owned
locations.
We greatly appreciate the opportunity to serve you. Please let us know
if we can assist in any other way, and thank you for choosing AT&T.

Sincerely,

Alicia Grady
AT&T
Online Customer Care Professional

Unfortunately this doesn't work. None of the results show the "authorized dealer" tag that Alicia Grady suggests you look for. And because I worked with Cingular, I know the corporate stores and the authorized retailers.

These are corporate stores:

CINGULAR WIRELESS

3131 MANCHESTER EXPRESSWAY
SPACE T-13
COLUMBUS, GA 31909, USA
|Equipment Upgrade|GoPhone Refills|Prepaid - TDMA to GSM Migration|Prepaid - Equipment

Cingular Wireless

1701 Rollins Way
Suite 200
Columbus, GA 31902, USA
|Equipment Upgrade|Equipment Recycling Program|GoPhone Refills|Bill Payments - All|Prepaid - TDMA to GSM Migration|Prepaid - Equipment


Cingular Wireless

300 10th St
Columbus, GA 31901, USA
|Equipment Upgrade|Equipment Recycling Program|GoPhone Refills|Bill Payments - All|Prepaid - TDMA to GSM Migration|Prepaid - Equipment
(706)







But these are authorized retailers:

Cellular Plus

4029 Buena Vista Rd
Columbus, GA 31907, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only


Cingular Wireless

7500 Veterans Pkwy
Suite A
Columbus, GA 31909, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only



The differences to look for is whether the location can take all types of bill payments. AUTHORIZED RETAILERS CAN NOT TAKE CASH FOR BILL PAYMENT. Only corporately owned stores can take cash. Authorized retailers can only take credit card payments for bill payments.



Also, only corporate stores can do Prepaid TDMA - GSM migrations. Authorized retailers don't have this ability listed on their locations.



When looking for a corporate At&t/Cingular store, look for this:



Prepaid - TDMA to GSM Migration


or this:

Bill Payments - All

If you see one of those two details listed, then it will be a corporately owned store.

Good luck!

[wjp09]

or go to an apple store

[ColsTiger]

Originally Posted by wjp09

or go to an apple store

That wasn't the original posters question and in a lot of places the Apple store is not an option.

[wjp09]

I understand but I just suggested that to be 100 percent certain that you are getting one. There are no fake Apple stores.

[juju2682]

Cols Look: http://www.wireless.att.com/sbc/othe...r/storeLocator

[juju2682]

Here is what came up when I typed in my Zip and state



1. Cingular Wireless Authorized Retailer

2000 N Neil St
Champaign, IL 61821, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only
(217) 356-5200 1.67 miles 2. Cingular Wireless Authorized Retailer

706 Marketview Dr Ste B
Champaign, IL 61821, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only
(217) 356-2355 1.73 miles 3. Cingular Wireless

1327 Savoy Plaza Ln
Savoy, IL 61874, USA
|Equipment Upgrade|Equipment Recycling Program|GoPhone Refills|AT&T DSL Sales|Bill Payments - All|Prepaid - TDMA to GSM Migration
(217) 351-8180 3.91 miles 4. Cingular Wireless Authorized Retailer

1628 East Grove St
Rantoul, IL 61866, USA
|Equipment Upgrade|GoPhone Refills
(217) 893-1999 14.96 miles

[ColsTiger]

Originally Posted by juju2682

Cols Look: http://www.wireless.att.com/sbc/othe...r/storeLocator

That doesn't show me anything but the blank store locater page.

[juju2682]

Yeah I thought that it would show my results... my bad, but my results did
specify which stores were Authorized Retail stores

[ColsTiger]

Originally Posted by juju2682

Here is what came up when I typed in my Zip and state



1. Cingular Wireless Authorized Retailer

2000 N Neil St
Champaign, IL 61821, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only
(217) 356-5200 1.67 miles 2. Cingular Wireless Authorized Retailer

706 Marketview Dr Ste B
Champaign, IL 61821, USA
|Equipment Upgrade|GoPhone Refills|Bill Payments - Credit Card Only
(217) 356-2355 1.73 miles 3. Cingular Wireless

1327 Savoy Plaza Ln
Savoy, IL 61874, USA
|Equipment Upgrade|Equipment Recycling Program|GoPhone Refills|AT&T DSL Sales|Bill Payments - All|Prepaid - TDMA to GSM Migration
(217) 351-8180 3.91 miles 4. Cingular Wireless Authorized Retailer

1628 East Grove St
Rantoul, IL 61866, USA
|Equipment Upgrade|GoPhone Refills
(217) 893-1999 14.96 miles

I see your point.

They don't list them like that in the old original Cingular areas. But regardless, this is the only corporate store on your list:

Cingular Wireless

1327 Savoy Plaza Ln
Savoy, IL 61874, USA
|Equipment Upgrade|Equipment Recycling Program|GoPhone Refills|AT&T DSL Sales|Bill Payments - All|Prepaid - TDMA to GSM Migration



Notice that you have:



Bill Payments - All



and


Prepaid - TDMA to GSM Migration