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Old 06-30-2007, 05:29 AM   #1 (permalink)
 
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Default trouble transferring number over?!

anyone having this problem? trying to port over my existing sprint number to my iphone and have entered all the correct information, but itunes says number cannot be transferred over and provides no reasons.

have been through a billion AT&T reps, and they claim they have no idea...

2 other friends of mine through different carriers are having the same problem with their iphones too.

HELP!
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Old 06-30-2007, 05:32 AM   #2 (permalink)
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Originally Posted by ShesABrain View Post
anyone having this problem? trying to port over my existing sprint number to my iphone and have entered all the correct information, but itunes says number cannot be transferred over and provides no reasons.

have been through a billion AT&T reps, and they claim they have no idea...

2 other friends of mine through different carriers are having the same problem with their iphones too.

HELP!
I ported (2) Sprint numbers over tonight without a problem. Restating the obvious, but make sure you use dashes when it asks for your phone number. Also, make sure you have your Sprint account number correct. My Sprint account number was in the format XXXXXXXXXX-X.

Good luck.

-Chris
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Old 06-30-2007, 05:37 AM   #3 (permalink)
 
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I did one as well... Watch those dashes...
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Old 06-30-2007, 05:39 AM   #4 (permalink)
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I did one as well... Watch those dashes...
You used the dashes right?

-Chris
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Old 06-30-2007, 05:44 AM   #5 (permalink)
 
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You used the dashes right?

-Chris
Yes sir I did...
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Old 06-30-2007, 05:45 AM   #6 (permalink)
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Yes sir I did...
Wanted to make sure I was giving the correct info. It's been a long day and I'm a bit delirious. All the excitement and lack of sleep catching up.

-Chris
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Old 06-30-2007, 05:46 AM   #7 (permalink)
 
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i had the same problem...couldnt take it anymore so i just got a new number...
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Old 06-30-2007, 05:55 AM   #8 (permalink)
 
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Default any answers

I am having the problem as well.. I have a sprint account... no dashes in my account number, tried with dashes in phone number and without doesnt work... Im on hold with apple right now...

Any ideas???

Thanks in advance

-Nate
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Old 07-01-2007, 05:55 PM   #9 (permalink)
 
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Default still having troubles porting the number

ima having the same problem porting over from nextel, so i opened a new account with the new att and then called them and they said they cant port my number over... what i dont understand is why customer service closed at 9pm saturday knowing people may be having trouble with the iphone... does anyone know what to do if you've opened up an account with the iphone and still cant port over your number thru custermer service?
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Old 07-01-2007, 06:42 PM   #10 (permalink)
 
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Default got mine working

Mine number wouldn't transfer thru itunes... heres what they had me do.

Get a brand new number then call 888-898-7685 which is the direct contact for the phone # transfers dept. They took care of it for me no problem, so now my original sprint # works now.

Hope this helps

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