Originally Posted by TrippalHealicks
You may wanna re-consider switching to AT&T, if this is what you're looking for. lol
I've heard they're actally the worst-rated as far as customer service and associate knowledgeability, of the top 5 mobile providers. Being a long-time customer, I don't have a problem believing this statement. lol
As long as my phone calls don't go like this.
Hello, Verizon Customer Service, how may I help you?
Hi, I am the proud owner of a Palm Treo 650....
Sorry, you'll have to call palm for any questions regarding that phone...
But this is a verizon question...
I'm sorry, you'll have to call plam for any questions regarding their product, Thank you for choosing Verizon Wireless, we never
Started working for you.
The next call to Palm was the same, just insert Verizon where Palm was, and add the fact that customer service for Palm was outsourced to india last year.