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01-28-2008, 08:48 PM
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#1 (permalink) |
 Join Date: Oct 2007
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iPhone Bottom Connector - "corroded"
I am being told that I got my connector wet - do not recollect this at all... and as a result, my connection is now intermittent with my PC. Is my ONLY choice to pay another $299 for a replacement!!!! Arggghhh
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01-28-2008, 08:53 PM
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#2 (permalink) | |
 
Join Date: Jul 2007
Location: Stevenson Ranch
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Quote:
Who said that? Do you live on the beach? Salt air can cause carosion. Does the phone have rust on the connector, maybe your cable needs replacement. |
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01-28-2008, 09:00 PM
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#3 (permalink) |
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Join Date: Oct 2007
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good point... Claim by Genius bar was "it got wet somehow" . I am sure they will claim it would happen uniformly on the connector and not in one place? - So frustrating. I keep this in a leather jacket and everything...
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01-28-2008, 09:08 PM
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#5 (permalink) | |
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Join Date: Jul 2007
Location: Stevenson Ranch
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Quote:
Seriously, are you living on the beach? What leather jacket do you have? |
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01-28-2008, 09:58 PM
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#7 (permalink) |
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Have a Piel Frama. Live in Chicago... Been a very wet and humid winter :-) Talk to the genius bar and convince him/her it's climate related - right? I love this phone and am now really realizing its fraility...
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01-28-2008, 10:33 PM
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#10 (permalink) |
Join Date: Aug 2007
Location: Indiana
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I would call Apple and speak with someone instead of going to the "genius" bar. Tell them that your charging cord is not working properly, don't mention anything about corrosion though. Just tell them what the phone doesn't do. They will mosy likely send you out a box to ship the phone to them in and they will take care of it. It IS still under warranty. The customer service department over the phone generally do a better job of resolving problems than the people at the "genius" bar. I had very good luck with my problems being resolved quickly. Hopefully you will too.
BTW If the genius looked into the earphone plug and saw that the moisture sensor had turned red, you are probably out of luck because this generally means you have soaked your phone. If it were just some corrosion and that sensor had not been "tripped" you should have been taken care of. Last edited by The Apple; 01-28-2008 at 10:36 PM. |
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