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Old 07-13-2007, 12:23 PM   #1 (permalink)
 
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Default Help! iPhone says "No SIM card installed"

Hi.
My iPhone has been working fine but since last night I've not been able to use the phone or Edge. When I try to use the phone it says "No SIM card installed". On the upper left of the screen it says "No SIM." I turned the iPhone off and back on to no avail. I also removed and inserted the SIM card.
Anyone have any suggestions?
Thanks,
An Anxoius iPhone Owner
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Old 07-13-2007, 12:37 PM   #2 (permalink)
 
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Quote:
Originally Posted by xpxixpy View Post
Hi.
My iPhone has been working fine but since last night I've not been able to use the phone or Edge. When I try to use the phone it says "No SIM card installed". On the upper left of the screen it says "No SIM." I turned the iPhone off and back on to no avail. I also removed and inserted the SIM card.
Anyone have any suggestions?
Thanks,
An Anxoius iPhone Owner
You know the exact same thing happened to me yesterday... I had my phone about a week and no issues, then all of the sudden I wake up and it said "No Sim". I took it in and out a few times with no luck, then I went to the AT&T store and got a new SIM - went through the activation agian (which only took like 2 mins) and it was fixed. Maybe the heat from the phone damages the sim card or something. You should get a new sim and it should be fine.
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Old 07-13-2007, 12:44 PM   #3 (permalink)
 
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You know the exact same thing happened to me yesterday... I had my phone about a week and no issues, then all of the sudden I wake up and it said "No Sim". I took it in and out a few times with no luck, then I went to the AT&T store and got a new SIM - went through the activation agian (which only took like 2 mins) and it was fixed. Maybe the heat from the phone damages the sim card or something. You should get a new sim and it should be fine.
My phone did seem especially hot last night. I attributed it to my leaving Wi-Fi on for hours even though I wasn't literally using it (some of this time it was in my pocket or I was charging it). In general, should the iPhone not be stored in your pocket?

I'll call my AT&T store when they open to see if they have the iPhone SIM card.

Thanks,
Ken
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Old 07-13-2007, 12:48 PM   #4 (permalink)
 
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Originally Posted by xpxixpy View Post

I'll call my AT&T store when they open to see if they have the iPhone SIM card.

Thanks,
Ken
It is the same sim card they put in all of their phones. They will have one.
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Old 07-13-2007, 12:49 PM   #5 (permalink)
 
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I go between from leaving it in my pocket to my case .. it does get hot at times .. Many keep it in their pockets I hope this doesnt start to happen alot..
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Old 07-13-2007, 12:50 PM   #6 (permalink)
 
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Originally Posted by xpxixpy View Post
My phone did seem especially hot last night. I attributed it to my leaving Wi-Fi on for hours even though I wasn't literally using it (some of this time it was in my pocket or I was charging it). In general, should the iPhone not be stored in your pocket?

I'll call my AT&T store when they open to see if they have the iPhone SIM card.

Thanks,
Ken
I always leave my phone in my pocket and in the rubber InCase, Ill see if it happens agian. They will have a sim just go there, the iPhone uses a regular AT&T sim card which they have a ton of.
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Old 07-13-2007, 02:04 PM   #7 (permalink)
 
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I doubt it is because of the heat.

It is not uncommon for cell phones of all makes and models to get the "Insert SIM" Message. I got it on my blackberry, slvr, razr, and multiple cheap flip phones.

Take your phone by the AT&T store and tell them it says "Insert SIM" and they will replace it with a new one. You'll be in and out in a few minutes.
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Old 07-13-2007, 05:24 PM   #8 (permalink)
 
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Quote:
Originally Posted by xpxixpy View Post
Hi.
My iPhone has been working fine but since last night I've not been able to use the phone or Edge. When I try to use the phone it says "No SIM card installed". On the upper left of the screen it says "No SIM." I turned the iPhone off and back on to no avail. I also removed and inserted the SIM card.
Anyone have any suggestions?
Thanks,
An Anxoius iPhone Owner

As a follow-up, I got a new SIM card, reactivated my iPhone through iTunes, and everything is working fine. Thanks for those that helped earlier today when I was very concerned.
The AT&T manager said that mine was the first iPhone to have a SIM problem she knew of, so hopefully it was a very isolated incident.
KK
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Old 07-13-2007, 05:28 PM   #9 (permalink)
 
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Congrats glad to see you got it working.. enjoy .. Just quick question was activation quick??
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Old 07-13-2007, 05:29 PM   #10 (permalink)
 
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Congrats glad to see you got it working.. enjoy .. Just quick question was activation quick??
Yes, activation was very quick (< 60 seconds I think).
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