For those who swapped their iPhone because it was warm/HOT... - iPhone 3G

plasmo · 10-11-2007, 03:19 AM

...did your new iPhone get hot as well? Or did you notice a difference ?

(I read the other threads on warm/Hot iPhones), but wanted to see if people who swapped theirs noticed a definate improvement (or no change)-

my new iPhone gets quite hot when my Wi-Fi setting is ON (even when i am not using the iPhone it is hot) --- but cools down when I turn off Wi-Fi.

Should I return it and get a new one, or is this "normal"?

thesaint · 10-11-2007, 03:20 PM

I had the same problem when I used EDGE on iPhone. Later took it to the Genius and Apple sent me a new/refurbished phone. Since then I have had no issues in pertinent to the phone getting hot.

I haven't used wi-fi a lot so cannot comment on the same.

plasmo · 10-11-2007, 03:24 PM

Quote:

Originally Posted by thesaint

I had the same problem when I used EDGE on iPhone. Later took it to the Genius and Apple sent me a new/refurbished phone. Since then I have had no issues in pertinent to the phone getting hot.

I haven't used wi-fi a lot so cannot comment on the same.

Hmm... Ever since I turned OFF Wi-Fi and used Edge for a bit, then turned Wi-Fi back ON, it STOPPED getting HOT!
I was going to go to the Apple Store today, but not sure if I need to now... Now, it is cool/slightly warm, but it definately doesn't get as hot as it was before on the first day of use. Strange.

pharoh · 10-11-2007, 04:19 PM

Quote:

Originally Posted by plasmo

Hmm... Ever since I turned OFF Wi-Fi and used Edge for a bit, then turned Wi-Fi back ON, it STOPPED getting HOT!
I was going to go to the Apple Store today, but not sure if I need to now... Now, it is cool/slightly warm, but it definately doesn't get as hot as it was before on the first day of use. Strange.

All I do is tunrn the phone off and turn it back on when I notice it hot. Seems to take care of the problem. Noticed last week on the golf course. It was real hot..thought it might be the heat of the day (Texas),,then I noticed tha battery was drained too. First time that ever happened....No problems since...go figure..

Rumdada · 10-11-2007, 06:30 PM

I think this is normal this happens with most devices when they are transferring alot of data. My psp does this when i surf the web along wit my laptop

powersrus · 10-11-2007, 07:39 PM

For Me It Seem To Get Hot The Most When I'm Using Edge And Not So Much On Wifi. Is True For Anyone Else?

plasmo · 10-11-2007, 07:40 PM

Quote:

Originally Posted by thesaint

I had the same problem when I used EDGE on iPhone. Later took it to the Genius and Apple sent me a new/refurbished phone. Since then I have had no issues in pertinent to the phone getting hot.

I haven't used wi-fi a lot so cannot comment on the same.

Just wondering,
when you took it to the Apple Store, did they give you a new phone right away, or did they need to mail you a new one?

thesaint · 10-11-2007, 09:41 PM

Quote:

Originally Posted by plasmo

Just wondering,
when you took it to the Apple Store, did they give you a new phone right away, or did they need to mail you a new one?

It will be better if you could use it for another day or so and check if you run into the same issue. If you do, then take an appointment with the Genius thru Apple website.

The Genius told me that I have passed the 14 day period and he will not be able to give me a new phone. So I had to to pay $30 for the loaner phone and then within 2-3 days received another phone.

plasmo · 10-11-2007, 10:21 PM

Quote:

Originally Posted by thesaint

It will be better if you could use it for another day or so and check if you run into the same issue. If you do, then take an appointment with the Genius thru Apple website.

The Genius told me that I have passed the 14 day period and he will not be able to give me a new phone. So I had to to pay $30 for the loaner phone and then within 2-3 days received another phone.

Thanks- i actually kept my appointment with the genius bar today (i almost cancelled it, but the apple guy said to come on in anyways)...

They said that most get warm with use, but for some reason, I couldn't reproduce the HOT temperature that I experienced yesterdays... so he recommended possibly doing a clean restore...
and if it occurs again, to come back. He said I have a year to swap it if needed... but i didn't know about that $30 charge you mentioned above.

thesaint · 10-11-2007, 11:10 PM

Quote:

Originally Posted by plasmo

Thanks- i actually kept my appointment with the genius bar today (i almost cancelled it, but the apple guy said to come on in anyways)...

They said that most get warm with use, but for some reason, I couldn't reproduce the HOT temperature that I experienced yesterdays... so he recommended possibly doing a clean restore...
and if it occurs again, to come back. He said I have a year to swap it if needed... but i didn't know about that $30 charge you mentioned above.

Restoring it did not help me at all. So you might as well be making a trip to the Apple store again

I don't think Apple will give you a new phone but you might want to just give it a shot. Considering that they won't let you go with a new phone, you will be asked whether you will be needing a loaner phone and this will cost you $30.