broken vibrate/ring switch?

Zigs88 · 07-07-2008, 09:41 PM

I just dropped my phone and now it wont toggle between ring and vibrate its stuck on vibrate. I have tried calling and texting it and it only vibrates. Any input?

Saverino · 07-07-2008, 09:41 PM

So if the switch doesnt work and its stuck in vibrate mode, I think it might be stuck in vibrate.

Have you tried resetting it or restoring it?

Zigs88 · 07-07-2008, 10:05 PM

Originally Posted by Saverino

So if the switch doesnt work and its stuck in vibrate mode, I think it might be stuck in vibrate.

Have you tried resetting it or restoring it?

Haven't restored yet, but its been reset still doesnt work. Think its covered under warranty?

tfg · 07-07-2008, 10:14 PM

I have a similar problem, but mine will toggle between the volume and vibrate, but when it's in the vibrate setting it won't vibrate and it's just silent. This just started happening recently. I dropped the phone a few months ago, but it still worked after that, so i'm not sure what this is.

I think this is an actual problem with the physical switch, not the software. My solution is a very crude one, but it seems to work. I just bang on the back of the phone a few times by slapping it into my other hand when holding it. Probably not advised, but it seemed to unjar the toggle and it works again. It definatley isn't a permanent solution because it happens from time to time.

Saverino · 07-07-2008, 10:15 PM

Originally Posted by Zigs88

Haven't restored yet, but its been reset still doesnt work. Think its covered under warranty?

It wont be covered under warranty because this happened because YOU dropped it. Human error.

It probably could be covered under warranty, only if you tell them it stopped working, and theres NO damage at all to that area.

Saverino · 07-07-2008, 10:16 PM

Originally Posted by tfg

I have a similar problem, but mine will toggle between the volume and vibrate, but when it's in the vibrate setting it won't vibrate and it's just silent. This just started happening recently. I dropped the phone a few months ago, but it still worked after that, so i'm not sure what this is.

I think this is an actual problem with the physical switch, not the software. My solution is a very crude one, but it seems to work. I just bang on the back of the phone a few times by slapping it into my other hand when holding it. Probably not advised, but it seemed to unjar the toggle and it works again. It definatley isn't a permanent solution because it happens from time to time.

Have you tried resetting it or restoring?
And is it set to vibrate when the silent switch is on?

tfg · 07-07-2008, 10:18 PM

Originally Posted by Saverino

Have you tried resetting it or restoring?
And is it set to vibrate when the silent switch is on?

Haven't restored, but have reset a bunch of times. Yes, the vibrate setting is always the first thing i check before to make sure it's on before i start rapping the back of it.

Saverino · 07-07-2008, 10:23 PM

Originally Posted by tfg

Haven't restored, but have reset a bunch of times. Yes, the vibrate setting is always the first thing i check before to make sure it's on before i start rapping the back of it.

Okay, and if there is no damage to your phone, this should be covered under warranty.

You should try taking it in to an Apple Store and see if they'll replace it...they will only if your warranty isnt expired though.

Zigs88 · 07-07-2008, 11:07 PM

LOL beating it seemed to work! Thank you for your help guys, I'm still going to see if its covered though.

Saverino · 07-07-2008, 11:11 PM

Originally Posted by Zigs88

LOL beating it seemed to work! Thank you for your help guys, I'm still going to see if its covered though.

Is there any damage to your phone though? Around the same area as the switch? Dents or anything?