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Old 06-07-2008, 11:08 AM   #1 (permalink)
 
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Default Top part of the touch screen is not working.. help help help!!

I am sorry if this has been discussed before! I tried to search but could not able to find the solution for my problem: Its like the Top part of the touch screen is not at all working, I am able to touch first three icons in the home screen but i have to touch at the bottom of these icons and other serious issues like I am on mail and i have a mail open so I cant go back to the inbox as I cant tap the inbox coz that comes in that top not sensitive part of the screen.
I have done hard reset, restore, upgrade, and what not but still could not able to make the top part of the screen responsive. Everything else is working Fine.
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Old 06-07-2008, 09:36 PM   #2 (permalink)
 
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Old 06-07-2008, 11:09 PM   #3 (permalink)
 
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Can't help you, other than telling you to take a visit to a local Apple or AT&T store.
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Old 06-08-2008, 12:01 AM   #4 (permalink)
 
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I think you are right. had this situation be few months back when they had iPhone in stock and I could have gotten a free replacement. But I dont think so they will replace this one! Anyway thnks for you help
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Old 06-08-2008, 05:09 AM   #5 (permalink)
 
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you'd be surprised. My friend took his back in multiple times for issues much less severe and they always gave him a replacement.
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Old 06-08-2008, 05:27 AM   #6 (permalink)
 
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They still have refurb stock, just not new. Take it back to Apple, they'll hook you up.
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Old 06-08-2008, 05:58 PM   #7 (permalink)
 
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Quote:
Originally Posted by psylichon View Post
They still have refurb stock, just not new. Take it back to Apple, they'll hook you up.
Mine is jailbroken by ziPhone, so if I just restore it as a new phone and take it to the Apple store, Do you think I would be fine?
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Old 06-08-2008, 06:08 PM   #8 (permalink)
 
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yeah, you should be good.
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Old 06-08-2008, 06:22 PM   #9 (permalink)
 
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Quote:
Originally Posted by iPhone-v2 View Post
Mine is jailbroken by ziPhone, so if I just restore it as a new phone and take it to the Apple store, Do you think I would be fine?
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Yeh, that's what most people do when they are taking one back that has been jailbroken.
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Old 06-09-2008, 02:41 AM   #10 (permalink)
 
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I had almost the same thing today but it was the bottom part of my screen not working. I took it to the Apple store thinking they would send it off to be repaired but i was wrong. BRAND NEW PHONE I was shocked no questions asked. I would restore yours back to factory settings though. Hope that helps
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