Ultra-Case anyone? - Page 2

lanao · 08-26-2009, 04:17 PM

hope I'm not too late, ordered and got Satin case from Ultra-Case and it looked great but the coating wore off within one week. E-mailed company and they suggested I BUY another one, what a joke!!!! I told them they gonna have to do better than that and they offered to send me another case, I replied that I do not want the same junky product from them and that they can send me better quality product before I make sure the word comes out about their junk cases. Their excuse was that Satin cases are "made at the beginning" so they are pore quality, well for $ CAN 24.00 I'm not willing to put up with this. Waiting for reply, will keep you posted. Ready to contact PayPal about this.

Oreo1 · 08-27-2009, 12:42 PM

I just received my order of two Iphone covers from this vendor. They are the WORST quality Iphone covers I have ever seen. They will offer no protection for my Iphone, as they are the flimsiest plastic ever. Besides, I had to submit a dispute with PayPal to even hear back from these people about when my order would arrive, as it had been paid for three weeks and I had heard nothing from them about when I could expect my product. I went on their website, and they have no return policy for unsatisfied customers. BOOOO! Save yourself the money and go elsewhere!

martincooper · 09-15-2009, 07:53 PM

that is the only case who may protect your i phone

stevejc · 10-31-2009, 12:50 PM

I have to say that ultra-case.com is the worst online shop I have ever seen.

They claimed that the shipping time is 1 week but I got my parcel 60 days later!
I tried to contact their customer service for the shipping status but no reply at all.

The coating of the case is awful! The feeling is something like melting rubber.
I reported the quality problem to their "customer service", They replied me 17 days later and told me to buy another case without coating. That's amazing.

Buffy · 11-09-2009, 10:09 AM

Originally Posted by jaydoc1

Strangely, I ordered one a week ago and never got a confirmation of any kind. Was going to contact them this week.

Just curious if you received your case and what the final verdict was?

jaydoc1 · 11-09-2009, 11:16 AM

Originally Posted by Buffy

Just curious if you received your case and what the final verdict was?

Yes I did actually. I put it on and then immediately took it off. Very poor protection and seemed like the case itself would scratch the heck out of the phone.