Quote:
Originally Posted by YummyJack
I purchased this case on iDay because I couldn't leave the building without some type of protection for this $630 purchase. I have not had to remove it from the case until about a week ago because it didn't get very dirty at all. I come to find out that the item that I paid an additional $25.00 for to protect my expensive investment has actually caused my phone to have SEVERAL
scratches along the side of the chrome around the screen.
I have called AT&T and they forwarded me to Apple..They said it's not their problem and that I must contact Belkin. I emailed them because their offices were closed. I noted to call me immediately ...That was yesterday. No phone call today (9/13/2007).
I will be calling them tomorrow during business hours to see if I can get them to give me a full refund as well as exchange my phone for one that is not PERMANTENTLY DAMAGED.
I'll keep you posted.
Jennifer
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Jen, honey, I think you are overreacting. In no way is belkin responsible for your actions OR those microscopic scratches you have. And just for the record, there are already a number of threads on this issue. The fact is that the bezel around the phone is easily scratched. Your REAL issue is with Apple.
Some people have gone and made that bezel look "brushed" by scrubbing it with a green scotch pad. This was actually a good remedy.
As far as your ranting and lunatic phone calls go, you can give it up.
Good luck though.