Podium....Yes, I bought one..

[glsda]

I have the Ped3 form and it has been great. I use several types of cases and don't want to have to take it out of the case. So if you use cases other than the Moshi this may be an option plus it's made in the good old US of A. It's on sale for $36.I have one at my office and am getting one for home.

PED3 Rotating Stand for iPhone

[seanwes]

Europa, do you have a casecrown as well? Does it fit like the iGlaze?

[Europa]

Originally Posted by seanwes

Europa, do you have a casecrown as well? Does it fit like the iGlaze?

I don't have a casecrown. Just an FYI, the cases do slightly stretch the plastic on the Podium holder so it won't work with a naked phone after using it with a cased phone. I put my iGlazed cased iPhone in it everyday, and it's still fits snug.

[Hawk]

Ok, this morning I had something very disheartening happen with my podium. It has gotten loose and will not stay in certain positions. I have sent an message through the Podium website, and I'm waiting to see what they say.

**** EDIT- I just found out what the problem was. Apparently the head is cracked and needs to be replaced. Re-emailed Podium and still waiting on a replay on how to obtain a replacement.****

[Hawk]

I received the following from Podium's customer care department:

"Hi Hawk,

We're sorry to hear about the problem you're experiencing with your Podium. We'd be happy to send you a replacement Cradle at no charge. Please confirm that the following shipping address is correct:


Hawkins Pettengill
XXXX XXXXXX XX XXX

ATTN: Hawkins Pettengill
Atlanta, GA XXXXX
United States
770-XXX-XXXX


If there is another address you'd like us to ship to, please let us know. Otherwise, upon your confirmation we will send your replacement Cradle via FedEx Ground.


Best regards,

Pivotal
Customer Care "


Quick and prompt response and action. I am very impressed, especially after I admitted that it was most likely my fault that the cradle broke.
Pivotal proves to be a great company. I just wish they had a better method of contact other than the website generated email, but obviously it reaches them.

[juls1585]

Thats awesome!

[smknSRT8]

I think I might be getting one of these for my sister and I for Christmas.

Only $29 now!

[Hawk]

BTW, I got my replacement cradle, and it is nice and tight and the way it's supposed to be. I give HUGE props to Pivatol for sending me a replacement at no charge, when the cradle itself runs $18.

And if they are $30 now, I might just have to pick up another one.

[Hawk]

uh-oh.... I wonder if the lawsuit over the name ever came to fruition and they have to sell off their remaining product since the platinum is now sold out....
I hope not!

[BrownGem]

Great customer service goes a long way. The Podium is a nice stand. I bought the PED Form since it works with the phone in my Vaja case. Plus it has so many base options.