iPhone Data Cable Coming Apart - Page 5

eye-Fone · 08-04-2009, 05:08 PM

Originally Posted by ashwini

I got my iPhone 3-4 months ago. Now, the data cable is breaking from both the sides and exposing the wires. I can still use the cable but I am scared if I will end up breaking it into two!

Is this covered in the warranty? I dont remember ever handling it roughly.

Yes, it is covered by warranty. I had the same issue, but with the USB-end of the cable. I took it into an Apple store and the replaced it, right on-the-spot.

MileHighRob · 08-04-2009, 06:41 PM

Originally Posted by eye-Fone

Yes, it is covered by warranty. I had the same issue, but with the USB-end of the cable. I took it into an Apple store and the replaced it, right on-the-spot.

Mine is exactly like the OP's photo too. I'm going to jump on my bike and head down to the Apple Store to see if they'll replace it for me. I figure it can't hurt and I've got some time on my hands right now.

MileHighRob · 08-04-2009, 07:25 PM

Mission accomplished! I love Apple.

ashwini · 08-05-2009, 02:05 AM

Its been 1+ month since I gave my cable to AirTel (iPhone support in India) and yesterday I drove 80 KMs to get the replacement. I had to wait for more than 1 hr for the guys to figure out where they had kept my cable, when they finally announced to me they had failed to send it to Apple and that my cable was lying there for all this time!!

They were not even sorry!!

Neo-Tech · 08-05-2009, 04:29 AM

You might as well get a few fake ones off eBay, easier and cheaper to replace. And the price isn't as high as Apple's either and last a bit longer :P

Europa · 08-05-2009, 04:40 AM

Originally Posted by Neo-Tech

You might as well get a few fake ones off eBay, easier and cheaper to replace. And the price isn't as high as Apple's either and last a bit longer :P

I don't recommend that. They are only $19 online from Apple.com. It's not worth the risk of it failing during a restore since it's aftermarket. They might work fine for charging and syncing but cause restore errors.

ashwini · 08-05-2009, 05:47 AM

I am using an aftermarket for now.... lets hope they send me mine in a week or 2...

MileHighRob · 08-05-2009, 09:35 AM

Originally Posted by Europa

I don't recommend that. They are only $19 online from Apple.com. It's not worth the risk of it failing during a restore since it's aftermarket. They might work fine for charging and syncing but cause restore errors.

I completely concur. Not worth the minimal savings should something go awry.

MrMike6by9 · 08-05-2009, 09:50 AM

Having spent 2 1/2 hours trying to upgrade someone else's iPhone to 3.0.1 before I switched to using my own 3GS Apple cable, I also concur. The other cable was for a Griffin charger that had worked to upgrade the same phone to 2.2.1 only months earlier. BTW, that cable had no physical damage as it was in the same place on the same desk as always. The owner only uses that charger when he stays with his father but almost never syncs with a computer except at such times.

YMMV

eye-Fone · 08-05-2009, 01:41 PM

Originally Posted by eye-Fone

Yes, it is covered by warranty. I had the same issue, but with the USB-end of the cable. I took it into an Apple store and the replaced it, right on-the-spot.
Originally Posted by MileHighRob

Mine is exactly like the OP's photo too. I'm going to jump on my bike and head down to the Apple Store to see if they'll replace it for me. I figure it can't hurt and I've got some time on my hands right now.
Originally Posted by MileHighRob

Mission accomplished! I love Apple.

You're welcome! <hint, hint>