Another crazy iPhone problem

iphoneFL · 10-27-2009, 08:47 PM

Yesterday, my iPhone 3Gs suddenly stopped working from my house. I have always had a full cell and 3G signal, now phone says "no service." I have spent hours on phone with both ATT and Apple trying to trouble shoot this. Signal from local tower is fine (husband's ATT Blackberry has full signal and is working fine)Today we finally resorted to a hard restore..no luck. Yet, away from my house, iphone works fine.

If you have any ideas, I'd be grateful to hear them! Thanks!

Krunk83 · 10-27-2009, 09:05 PM

Try settings<general<reset<reset network settings.

iphoneFL · 10-27-2009, 09:16 PM

Thanks, I did that last night..just tried it again...still not working.. phone seems to waiver between no signal to searching to full signal, but even when it shows full signal, it won't connect to internet or complete a call.

Krunk83 · 10-27-2009, 09:21 PM

Remove your sim and try it in your husbands phone? If it works put it back in your phone. If it doesn't work in your phone then it may be a hardware problem. Are you on 3.1.2?

iphoneFL · 10-27-2009, 09:27 PM

Yes on 3.1.2. Apple guy had me remove and replace sim today..no change. Not to sound stupid, but husband has Blackberry..I can't put iphone sim in there, can I?

Krunk83 · 10-27-2009, 09:30 PM

Yeah, it's just a sim. It's to test if it's pulling an AT&T signal. What did the aplpe guy say when you took it in?

iphoneFL · 10-27-2009, 09:33 PM

Taking it to Apple tomorrow..weird thing is, it works in other places, so I am worried that if it works there, Apple will say its fine.

So putting my sim in the blackberry wont affect the bb in any way?

Cjvdh · 10-27-2009, 09:34 PM

Originally Posted by Krunk83

Yeah, it's just a sim. It's to test if it's pulling an AT&T signal. What did the aplpe guy say when you took it in?

I don't think she took it in I think she was saying she was on the phone with him.

Anyways once you have it narrowed down to hardware related issue I would make an appointment with apple and all depending on how close you are to an apple store have them take a look at it. Sounds like you have tried everything.

Krunk83 · 10-27-2009, 09:36 PM

No, why would it affect the BB? It's the exact same sim right? All the sims do now it get an at&t service. You could go get a completely new sim and try that if you don't trust me and put that into you phone. They pretty much give them away for free at the AT&T store. At lease when I was there the guy gave me a few.

iphoneFL · 10-27-2009, 09:44 PM

I didn't mean to make it seem like I don't trust you..not the case at all! Just don't know anything about sim cards.. We're going to put it into another ATT phone and see what happens. At this moment, iphone is showing full signal but cannot make or recieve a call.