wifi not working, "genius" says water damage

aky · 11-02-2009, 12:49 PM

hi everyone. i have an iphone 3g and the wifi just stopped working out of no where. so i took it into the apple store and the first thing he did was point a light in the headphone jack and at the bottom where u plug in the charger.

well he showed me it was a redish color, indicating water damage. and that it was not covered.

that's all he did and told me that i was basically out of luck and had to buy another one.

My phone hasnt come into direct contact with water. only thing i can think of is my newborn son putting it into his mouth.

this is totally BS and just a way for them not to cover the replacement of the phone.

is there anyone else i can have look at it to possibly fix this problem?

juls1585 · 11-02-2009, 12:55 PM

have you tried restoring the phone from new? or even reseting the network settings?

smknSRT8 · 11-02-2009, 02:20 PM

Originally Posted by aky

hi everyone. i have an iphone 3g and the wifi just stopped working out of no where. so i took it into the apple store and the first thing he did was point a light in the headphone jack and at the bottom where u plug in the charger.

well he showed me it was a redish color, indicating water damage. and that it was not covered.

that's all he did and told me that i was basically out of luck and had to buy another one.

My phone hasnt come into direct contact with water. only thing i can think of is my newborn son putting it into his mouth.

this is totally BS and just a way for them not to cover the replacement of the phone.

is there anyone else i can have look at it to possibly fix this problem?

Was the supposed to be white dot red?

If anything is going to fix it, a restore is the best bet.

aky · 11-03-2009, 03:32 AM

sorry i forgot to mention.

i did a restore and reset network settings.

the white indicator is reddish/pink.

juls1585 · 11-03-2009, 08:06 AM

if you restored as a new phone and its still not working id say your not going to get working. id suggest you just replace it for the $199

smknSRT8 · 11-03-2009, 09:02 AM

I second exactly what juls said.

juls1585 · 11-03-2009, 09:05 AM

you could then turn around and sell the broken one on ebay. saw one go for like $150 yesterday with a cracked screen. never know!

Londonrockz568 · 11-06-2009, 05:06 AM

I'd try and put a new white sticker on it. They just glance at it... they dont really analyze them.

smknSRT8 · 11-06-2009, 09:07 AM

Originally Posted by Londonrockz568

I'd try and put a new white sticker on it. They just glance at it... they dont really analyze them.

hahahah that would be really stupid because they make notes on all that stuff for this reason.

juls1585 · 11-06-2009, 09:12 AM

Originally Posted by Londonrockz568

I'd try and put a new white sticker on it. They just glance at it... they dont really analyze them.

yeah at this point it wouldnt do any difference. they keep notes on the account of everything they service the phone for or well in this case dont service it for