mms not working... - Page 2

dcjose20 · 10-28-2009, 03:28 PM

I have checked my phone and it says that it does have the latest carrier file 5.6 I would post a pic of my phone so you can see but I'm responding from my phone so I don't know how to do that. Should I just call AT&T? Are they gonna charge me that 29dollar fee since it's an iPhone related issue?

mr.reggaeton72 · 10-28-2009, 03:43 PM

laugh out loud, no, the 29 dollar fee is when you call Apple, not AT&T, AT&T gives you all the support you want as long as you are a AT&T subscriber...

and yes, call AT&T, cause thats really strange, if you have the latest iphone firmware 3.1.2, the latest carrier update 5.6, and the latest version of itunes 9.0.1.8, then it should run fine, i dont know why it doesnt run on your, a friend of mines had a similar problem, but it was fixed with the carrier update, but somehow yours is not working,

just call AT&T, at let me know what they tell you....

dcjose20 · 10-28-2009, 05:20 PM

iTunes is the only thing I'm not sure about. I know I have iTunes 9.x but I'm not sure I'd it's the latest one. So I will check that when I get home and call AT&T.

mr.reggaeton72 · 10-28-2009, 06:01 PM

Originally Posted by dcjose20

iTunes is the only thing I'm not sure about. I know I have iTunes 9.x but I'm not sure I'd it's the latest one. So I will check that when I get home and call AT&T.

ok cool, let me know if it works out for you..

and to check the current version of itunes, go to HELP, scroll down and hit CHECK FOR UPDATES, if you have the latest version its going to tell you, if you need to update, it will tell you to update and it will...

dcjose20 · 10-28-2009, 09:18 PM

ok i checked itunes and i do have the latest version. I guess im gonna have to call att now.

Thanks mr.reggaeton72 for all your help. Ill let you know what happens with att

dcjose20 · 11-05-2009, 08:44 PM

I just reset my network settings on my phone and it appears that did the trick!