iphone not Detected at all - tried everything - Page 2

juls1585 · 11-06-2009, 02:32 PM

is there any possible way that it had water damage?

psylichon · 11-06-2009, 02:33 PM

But it detects on another computer... that's the oddball aspect of this problem.

Kesar237 · 11-06-2009, 02:34 PM

Nope - this phone is brand spanking new and I have kept it nowhere other than in the soft pocket of my purse, or plugged into my comp at work or my stereo at home - and yes, it works perfectly on every other computer but mine... I am currently installing itunes 9.0.2 and need to wait for our lunchhour before I can commandeer someone else's comp to update my phone... I will post what happens *fingers crossed*

juls1585 · 11-06-2009, 02:38 PM

this one really is strange. update to 3.1.2...and hopefully that will solve the issue. and apple had no solution for you? is it possible for you to take your computer and iphone to a mac store?

Kesar237 · 11-06-2009, 02:45 PM

its updating as we speak - Itunes 9.0.2 is already installed and my friend is putting 3.1.2 on the iphone... thanks for all your help guys - if this doesnt work I am going to go to the apple store and cry at the desk...

juls1585 · 11-06-2009, 02:48 PM

Originally Posted by Kesar237

its updating as we speak - Itunes 9.0.2 is already installed and my friend is putting 3.1.2 on the iphone... thanks for all your help guys - if this doesnt work I am going to go to the apple store and cry at the desk...

take everything with you if you do have to go to the store. phone, cord, wall charger, and computer.

is it possible that your usb port on your comp is fried?

psylichon · 11-06-2009, 02:49 PM

Juls, other phones detect on her computer.

I don't think it's a hardware thing.

Kesar237 · 11-06-2009, 02:50 PM

I will take it all with me. no, the usb port connects perfectly to the other iphones ive connected, and its a new computer and every other usb device I connect works just fine... I know its something to do with the phone... I am still waiting for 3.1.2 to install...

juls1585 · 11-06-2009, 02:50 PM

Originally Posted by psylichon

Juls, other phones detect on her computer. I don't think it's a hardware thing.

lol thanks

i have a pounding headache, so im reading things and they just really arent sticking. im sorry

Kesar237 · 11-06-2009, 02:56 PM

ok - so I just finished the update - I am running 3.1.2 and Itunes 9.0.2 and when I first plugged it in, it made a sound, the charge symbol flashed in the battery for a moment and then it disappeared.... I turned the phone off and plugged the cord in and the silver apple logo showed up - so its gotta be doing something! I put the phone into recovery mode and it still wasnt detected in itunes... I am going to call apple support again see if a different person can help me....