Freeze/crash to black then stuck at apple logo load scrn

TheFamousOne · 08-04-2008, 05:32 PM

Im really getting sick and tired of the horrible issue with updating apps. I went to update cube runner and writingpad, when my 3G suddenly closes to the black screen. I then have to do a hard reset, to be welcomed by the apple logo loading screen....where my phone has been for the last 15 minutes. WTF is up? I searched through 9 pages till I decided to just post my own, so sorry if its been discussed.

SmartAlx · 08-04-2008, 05:42 PM

I'm not sure if it's been discussed, but in case you love the company of more people experiencing the same misery... it's happened to me too. Eventually it finally did come back. Have patience. At least if it takes all day/night the battery should die and you should be able to plug it back in and try the restart process all over again. LOL For that reason I would suggest that you keep it out of the charger.

Oh, and don't update on your iPhone. Update with iTunes. In fact, you aren't supposed to use the iPhone app store for anything because of bad performance issues. I know. It sucks.

TheFamousOne · 08-04-2008, 05:49 PM

Atta'way to support your customers, Apple!

Well, lets hope someone with a true solution pokes their head into this thread! I dont have an alternative phone, and I am waiting for a call!

TheFamousOne · 08-04-2008, 05:50 PM

Oh, the phone started to get very warm so I shut it down out of caution. should I just let it keep on keeping on?

SmartAlx · 08-04-2008, 05:53 PM

Mine got warm too, but it did come back. It's probably not good to let it get too hot.

If it doesn't come back after an hour or so, or before it gets too hot, you might need to put it into recovery mode and do a restore. When was the last time you did a full backup?

TheFamousOne · 08-04-2008, 06:02 PM

I believe I did a full backup last night. I plugged it in and it automatically backed up, and was in the process of so for about an hour.

How do I put it into recovery and do a restore? And when I do this, will I lose all my content on the phone?

SmartAlx · 08-04-2008, 06:12 PM

As long as it finished the backup you won't lose anything, although you'll have to put your music back on the phone.

Open iTunes, go to Edit->Preferences, Syncing tab. Look to see if your recent backup is there.

There are a lot of instructions online to putting your phone in DFU mode.
This I found with google.
http://limitededitioniphone.com/how-...into-dfu-mode/

wesexcellence · 08-04-2008, 06:16 PM

I was just in the hospital 3 hours ago with my mom in the ER.
I had a call from her doctor and in the middle it just stopped and went to the black screen then to the apple logo!
I'm PISSED!
This is rediculous and I had to ask for a nurse to make the call for me which went to an answering service!
I had the doctor on my phone and now I have to wait till tomorrow.
Apple has to get a reliable update soon...this is poor.

gipoliceman · 08-04-2008, 07:49 PM

Sorry I can't offer a solution, but just in case someone from Apple happens to get on this forum and read this post....I TOO AM REALLY FREAKIN PISSED AND TIRED OF THIS PROBLEM!!! Please fix it, Thank you.

TheFamousOne · 08-04-2008, 11:24 PM

Alright I tried letting it load for about an hour, didnt work. I let the battery die and tried again, didnt work. I tried restoring, didnt work. Now it is stuck on the apple logo screen, and the phone wont turn off. Resetting the phone isnt working. I'll try again, but if it doesnt work I have no idea what to do. Maybe Ill try plugging it in overnight. ****, Im scared and pissed right now.