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Originally Posted by jbaraga
LOL...a class action law suit?
I'm going to make this really simple for you:
If you have a personal account that you pay for out of your own pocket, then you get a personal plan, regardless of whether or not you're accessing work e-mail.
If you're a company with a business account, then you get a business plan.
This isn't anywhere near as complicated as everyone is making it.
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The lack of ethics and widespread negligence is the fact that AT&T is taking advantage of the technically challenged... they are representing a differentiation between two plans that they cannot explain, and (until they can tell me otherwise) does not exist.
So, there are people out there that have the "business plan" that don't really need it... but, they purchased it in good faith being advised by AT&T employees...
when i originally tried to sign up for an iphone, they told me that I "required" the business plan in order to use my OWN company email.
Even apple support was unaware of ANY reason why there are two plans.
this is similar to what AT&T does with residential land line customers that are doing business from their homes... charge them more for being in business... just because they are able to get away with it.
I have spoken with various at&t people in various "technical" departments, and they all share the same ignorance... they can't explain the difference between the two plans.
it might be better to wait until AT&T's contract with Apple expires (this summer?)...