Enterprise Data Plan($45) vs. Personal Data ($30) question - Page 10

Tonari (wanker2008) · 09-26-2008, 08:38 AM

Originally Posted by jarofclay73

I have a personal data plan ($30) and tried to setup MS Exchange e-mail on my phone and it doesn't work. Am I doing something wrong or is it my workplace that needs to upgrade something to support the iPhone?

I don't know where the problem lies... offhand. I would not mind troubleshooting it with you.
From what I am reading, it is very possible to use your iphone with exchange.
apple tech support should be able to help you troubleshoot it.
maybe try setting it up on your local wi-fi... once it works on wifi, switch to 3G.

does anyone know more about this?

jarofclay73 · 09-26-2008, 09:00 AM

Originally Posted by Tonari (wanker2008)

I don't know where the problem lies... offhand. I would not mind troubleshooting it with you.
From what I am reading, it is very possible to use your iphone with exchange.
apple tech support should be able to help you troubleshoot it.
maybe try setting it up on your local wi-fi... once it works on wifi, switch to 3G.

does anyone know more about this?

I know I can get on my work Exchange server through the Outlook Web Access but that won't push.

Yeah, anyone else got an idea of how to set this up? The automated e-mail setup for the iPhone didn't work for me.

Tonari (wanker2008) · 09-26-2008, 09:06 AM

Originally Posted by jarofclay73

I know I can get on my work Exchange server through the Outlook Web Access but that won't push.

Yeah, anyone else got an idea of how to set this up? The automated e-mail setup for the iPhone didn't work for me.

for pushing email, etc... dont you need "activesync" on the exchange server?

nyc_rock · 09-26-2008, 12:58 PM

I hav my Exchange pusing to my iphone using the $30 data plan. It must be something on your server side that is cuasing the problem. check with your it department.

dimensiondvdrob · 09-26-2008, 03:48 PM

I also have exchange working on the regular $30 per month data plan.

eye-Fone · 09-26-2008, 04:15 PM

Originally Posted by Tonari (wanker2008)

for pushing email, etc... dont you need "activesync" on the exchange server?

Starting with Microsoft Exchange Server 2003 (and maybe earlier versions, too), "Exchange ActiveSync" is included. It's just a couple of settings in the Exchange administrator MMC snap-in.

Just because you can access your Exchange information through OWA, it doesn't mean you have push-email. These are two separately configurable features.

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jarofclay73 · 09-26-2008, 04:33 PM

I can't even get my iPhone to configure my MS Exchange account. Perhaps it is something on the server that needs to be set up. And knowing my company, it probably won't be happening.

eye-Fone · 09-26-2008, 05:06 PM

Originally Posted by jarofclay73

I can't even get my iPhone to configure my MS Exchange account. Perhaps it is something on the server that needs to be set up. And knowing my company, it probably won't be happening.

It's also a little more than configuring a setting or two. It usually requires what it called a "front-end server" (one or more) that is exposed to the DMZ. This is what many companies don't realize. You just can't expose your main Exchange Servers out on the internet.

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Jamesche · 11-03-2008, 09:10 PM

Originally Posted by jbaraga

I'm going to make this really simple for you:

If you have a personal account that you pay for out of your own pocket, then you get a personal plan, regardless of whether or not you're accessing work e-mail.

If you're a company with a business account, then you get a business plan.

This isn't anywhere near as complicated as everyone is making it.

Unfortunately, that's not true. If you are going to use your iPhone to access non-personal e-mail (such as e-mail on an Exchange server), you must purchase the enterprise plan according to AT&T's terms of service. It doesn't matter whether the bill is paid by you or by a company.

I confirmed this with a manager at an AT&T store, but in case any doubt remains, here are all of the data plans available from AT&T.

http://www.wireless.att.com/business...comp-table.jsp

Notice that the $30 plan is for "personal email" while the enterprise plan is for "corporate and personal email."

Does that mean that you technically can't sync against Exchange with the $30 plan? No, but it means that doing so is outside of the terms and conditions you agree to when you get your iPhone.

Jim

Tonari (wanker2008) · 11-03-2008, 10:23 PM

Originally Posted by Jamesche

Unfortunately, that's not true. If you are going to use your iPhone to access non-personal e-mail (such as e-mail on an Exchange server), you must purchase the enterprise plan according to AT&T's terms of service. It doesn't matter whether the bill is paid by you or by a company.

I confirmed this with a manager at an AT&T store, but in case any doubt remains, here are all of the data plans available from AT&T.

http://www.wireless.att.com/business...comp-table.jsp

Notice that the $30 plan is for "personal email" while the enterprise plan is for "corporate and personal email."

Does that mean that you technically can't sync against Exchange with the $30 plan? No, but it means that doing so is outside of the terms and conditions you agree to when you get your iPhone.

Jim

ok... the problem is that they (AT&T) tries to distinguish business and personal email based on an technological idiot's perspective of the two...
Some idiot manager defined "personal" as google, yahoo, etc., while "business" is any corporate server behind a firewall.

they will quote you from their internal documentation that business email is any email that is located behind a firewall... when i asked them if i have a personal email server located behind a firewall, they don't know how to answer, as well as when i tell them that my corporate email doesn't have a firewall... they tell me then i can't have push email.

obviously at&t is misrepresenting the situation through ignorance, and the distinction between corp and personal is flawed...

this excerpt of my experience in dealing with AT&T is only but a very small representation of my frustration.

I would stand strong on my argument that either way you go, you are not "outside the terms" of their agreement since they can't adequately define it.

can't wait until another mobile company can sell the iphone...

'nuff said (thanks stan!)