Most FAN discounts take 2/3 billing cycles to actually come into effect. Even though it may show on your account that you have a FAN discount, it will take some time to come into effect.
If you have just recently applied the FAN discount (which I think you did), then wait a few more billing cycles. Seems like the store rep had no idea what he was talking about. But if you've had the FAN discount for a number of months now, then AT&T need to look into it.
I got my first iPhone bill the other day and I managed to get $25 knocked off under my discount. Sweet!! I get a 24% discount.
Quote:
Originally Posted by blazew0n
My wife recieves a 18% Fan discount on her plan through prudential, Today we recieved our first bill. we called Atnt and was told that the discount does not apply till the 3rd billing cycle because it is an iphone. Is this true? When we setup the 3rd line at the atnt store, we applied our discount and there was no problem. Mgr said it would show in our first bill. Has anyone else had this problem??
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