First iphone help pls

leggoman · 11-03-2009, 06:56 PM

OK I know this is my first post but really need some fast help?
I just got a iphone s 32gig model from carfone warehouse?
on pay as you go

When i went to buy it I asked/told them that I have a contract phone on o2, if I buy the iphone will I be able to put my contract sim in the phone? was told yes. Will I get internet? Yes as long as it is active on the sim before you put it in your phone? it was.

I got home put sim in phone no calls.
connected it it computer itunes opens up and tells me its activated my phone. Good I think to myself.

Not really I can make phone calls but no internet??

Any one help me out as to what to try or do

thanks for any help

dturner · 11-03-2009, 07:02 PM

Long shot, but try reset network settings. Are you trying to connect via wifi? If so, you may have to configure the settings.

leggoman · 11-03-2009, 07:24 PM

thanks for the fast reply no iv not tried that,
My sim from my other o2 contract phone has a free internet bolt on so i wonted to use that in my new iphone?
I can make calls from it but no internet.

thanks again

BrownGem · 11-03-2009, 11:13 PM

Maybe the sim has incompatible bolt on settings for the iPhone internet connection. In reading O2 site it specifically says you shuold use the sim that comes with the phone on pay as you go plans. Is the cost higher for the iPhone on pay and go?

BrownGem · 11-03-2009, 11:21 PM

APN settings for O2 are found HERE
Note the settings for PAYANDGO and CONTRACT are listed. check your settings and see if this is what you have?

iNinja · 11-04-2009, 06:11 AM

O2 have to switch you to an iPhone tariff. As long as the contract your on is £45 p/m you shouldnt have a problem. You wont be able to access visual voicemail / mms / internet without switching.

Its done over the phone and its instant (withing 12 hours)

leggoman · 11-04-2009, 09:54 AM

Originally Posted by BrownGem

APN settings for O2 are found HERE
Note the settings for PAYANDGO and CONTRACT are listed. check your settings and see if this is what you have?

Thanks for the link, I had been looking for this page, I think i looked at every other page, just could not find this one.
A great help.

thanks

leggoman · 11-04-2009, 09:57 AM

Originally Posted by iNinja

O2 have to switch you to an iPhone tariff. As long as the contract your on is £45 p/m you shouldnt have a problem. You wont be able to access visual voicemail / mms / internet without switching.

Its done over the phone and its instant (withing 12 hours)

Thanks for your help and replay, only thing Im not sure about that you say is "le to access visual voicemail / mms / internet without switching." I have not tried this so I don't know if i can or not when I now what Im doing with this phone Ill give it ago and see if i can or not.

thanks

leggoman · 11-04-2009, 10:04 AM

Originally Posted by BrownGem

Maybe the sim has incompatible bolt on settings for the iPhone internet connection. In reading O2 site it specifically says you shuold use the sim that comes with the phone on pay as you go plans. Is the cost higher for the iPhone on pay and go?

Thanks for your reply, I took the sim back today and after a bit of messing about they said the sim was no good and I will be sent a new one in the post ten days lol.

Still I did get my contract sim to work in the end it was a setting that was wrong, I could not find it, I did look all over but must have just missed it, I had been trying to get it to work for hours so was getting fed up.

Any way good news is its working, just need to find out now why its so so slow getting web pages to show, still Ill keep at it.

Im having to learn every thing a new, New first Imac and First ever iphone in the same week, all good fun.

Thanks for all your help