Aggravated and disappointed. - Page 4

juls1585 · 11-06-2009, 02:43 PM

sorry about all the problems youve been having

i will hope this one works out

on another note my bf got his. he ended up getting the 20" older model for $900, with the full keyboard and mighty mouse. his total was about $1025 which included tax. i was impressed. now i get the fun task of moving all of his crap from his pc to his mac this weekend. thank god i know how!

Napoleon_PhoneApart · 11-06-2009, 03:05 PM

You screamed at the lady on the phone and cursed her?

Feel better now for losing your cool?

Cjvdh · 11-06-2009, 03:21 PM

Originally Posted by juls1585

sorry about all the problems youve been having i will hope this one works out

on another note my bf got his. he ended up getting the 20" older model for $900, with the full keyboard and mighty mouse. his total was about $1025 which included tax. i was impressed. now i get the fun task of moving all of his crap from his pc to his mac this weekend. thank god i know how!

That's cool for what you described you were going to be using the computer for that's fine you will love it and have fun with it. This is my first mac (actually 2nd, first one that works LOL) I like them when they work. So far so good. Knock on wood.

You screamed at the lady on the phone and cursed her?

Feel better now for losing your cool?

Yeah I felt a lot better after I did that. It pissed me off because when she called me back she said it in a snoby way like ahaha you know what I mean ? F that I am not putting up with that especially after I drove 45 mins away and then all the way back home wasted like a whole evening to come home and the thing still doesn't work.

psylichon · 11-06-2009, 03:23 PM

Misdirecting your frustration to a customer service representative that is only telling you what her boss tells her to say solves nothing. If that really makes you feel better, perhaps you just need to find some other avenues for venting.

Cjvdh · 11-06-2009, 08:08 PM

Originally Posted by psylichon

Misdirecting your frustration to a customer service representative that is only telling you what her boss tells her to say solves nothing. If that really makes you feel better, perhaps you just need to find some other avenues for venting.

Nope. I enjoyed every second of it and was 100% satisfied after doing so. There is not other avenue of venting for me. Sorry

Also that may be easy for you to say. But lets see if you drop 1300.00 on a new computer and 2 days later it poops out and you spend a solid week on the phone with apple wasting countless hours. I don't know about you but for me time is money. Then on top of that the apple rep specifically puts in the notes for my case. "The Unit needs to be replaced we have went every avenue with this unit" I seen the notes. I then make an appointment at apple drive 1 hour away for my appointment with them to last 10 mins and the so called "Genuis" swears my problem is fixed and I get home and turn the computer on and 20 mins later its doing the same thing. I called them back right away and told them about the issues I was having once again and the stupid b*t*h tells me she can replace apples!!!! product it has to go back to best buy when they assured me they corrected the problem 100%

So Dave after going through all of this how would it make you feel? I know how it made me feel. I felt like it was a full time job there for a week.

I like apples product but some of the people they have working for them are straight morons I'm sorry I don't know about where you guys are at but where I am at there just straight sped's.

psylichon · 11-06-2009, 11:25 PM

That particular representative was not to blame for your problem. It's obvious you've never worked customer service of any sort. But whatever, I'm not gonna try and teach you how to be a nice guy, so just do what makes you feel good.

Sorry for the sarcasm and your troubles, but your attitude kinda rubs me wrong. It's just a pet peeve of mine.

Cjvdh · 11-06-2009, 11:31 PM

Originally Posted by psylichon

That particular representative was not to blame for your problem. It's obvious you've never worked customer service of any sort. But whatever, I'm not gonna try and teach you how to be a nice guy, so just do what makes you feel good.

Sorry for the sarcasm and your troubles, but your attitude kinda rubs me wrong. It's just a pet peeve of mine.

That's cool man no hard feelings. So guess what guys after all this hard working of finally getting a computer that works. I have two (2) dead pixels.

back to best buy next weekend it is. I don't have time to go this weekend so I will go next weekend.

Mickeylittle · 11-06-2009, 11:56 PM

Juls, so your BF got the 20? He got a great deal! I got mine 7 weeks ago and paid $1199 and got the mini keyboard and wired mouse. I love it. Congrats and enjoy!

juls1585 · 11-07-2009, 01:10 AM

Yeah he did we were there the same time someone brought his mini keyboard in because it was bent so they opened the last 20" and gave him that keyboard. Well we were in the process of buying the comp they opened so the manager gave us a deal. I showed him the basics and he's been functioning since. I'm so proud!

Cjvdh · 11-07-2009, 12:45 PM

You guys are lucky I must have done something horribly wrong to be having this much trouble with apple computers. So last night I noticed I have two dead pixel's. I am not even stressing over it anymore bestbuy will just keep on giving me new ones till I finally get the one that is right. Thank the the lord for external hard drives and time machine backups.